Early Child Care and Education Support Specialist
About The Position
This position serves the main customer service and administrative needs for a new program of the Wisconsin Child Welfare Professional Development System (WCWPDS) at UWM. WCWPDS provides professional development to child welfare staff in Milwaukee; foster, adoptive and congregate care staff statewide ; and home visitors statewide. Beginning in 2026, WCWPDS will also oversee a significant portion of training and development for childcare and early education professionals statewide. This position performs a range of administrative duties associated with planning, preparing, documenting and communicating program professional development offerings, conferences, and related meetings, predominately related to childcare and early education professionals. This is a full time university staff position.
Requirements
- At least 1 year experience with office operations
- At least 2 years of experience using events planning, registration or similar software (LMS platform experience a plus).
- At least 2 years experience providing customer service in fast paced environment
Nice To Haves
- Experience using and/or administering a Cornerstone OnDemand LMS system or equivalent LMS system
- Experience communicating with a variety of professionals orally and in writing
Responsibilities
- Sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures under general supervision
- Collects, analyzes, and prepares various communication materials from established sources utilizing technology mediums
- Serves as a first point of contact for individuals and groups, provides basic organizational information via phone, in person and through other communication mediums, and routes more complex inquiries to the appropriate entities
- Maintains established methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures
- Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations
Benefits
- Reasonable accommodations to qualified individuals with disabilities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
