EAP On-site Clinician - Boston, MA

Acentra Health, LLC•Boston, MA

10d•Hybrid

About The Position

Acentra Health is seeking an Employee Assistance Program (EAP) On-site Clinician to provide EAP services to employees, managers, and a large government agency. The position is based at Boston Logan International Airport and is on-site four days per week, with one day providing telehealth services. The clinician provides counseling, critical incident response, training and psychoeducational presentations, and outreach to raise awareness of EAP services. The role includes appropriate referrals to treatment and community resources, caseload and records management, consultation on clinical cases, and collaboration with local contacts, account managers, internal staff, and external stakeholders. The clinician must follow clinical and professional protocols, company policies, and HIPAA privacy and security requirements, while protecting physical and virtual records and confidential information. The role requires an active, unrestricted independent Massachusetts behavioral health license, a master’s or doctoral degree in a related field, at least two years of relevant professional experience, and the ability to pass a federal security clearance process. A background investigation includes fingerprinting and a seven-year investigative scope. Acentra Health describes its work as focused on improving health outcomes through technology, services, and clinical expertise, and notes that it uses emerging technologies, including artificial intelligence and advanced analytics. The posted annual pay range is $82,600 to $100,000 in the compensation section; the pay-range section lists $82,600 to $95,000 per year. Placement depends on applicable experience and skill level. Benefits listed include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, and corporate discounts.

Requirements

Active, unrestricted independent Massachusetts behavioral health license issued by the Massachusetts Board of Registration of Allied Mental Health and Human Services Professions; examples include LCHC, LCMH, LCMHC, LCPC, LCSW, LMFT, LMHC, LPC, LPCC, LSAC, and LSW.
Master’s or doctoral degree in Social Work, Counseling, Marriage and Family Therapy, or a related field.
At least 2 years of professional experience in EAP, mental health, substance abuse, or behavioral health.
Ability to pass a federal security clearance for a non-sensitive/high-risk public trust position.
Ability to complete fingerprinting and a background investigation covering a seven-year investigative scope.

Nice To Haves

Experience facilitating training with managers, leaders, and employees.
Experience working with law enforcement, the military, or the veteran population.
Experience facilitating critical incident responses.

Responsibilities

Provide direct counseling, critical incident response services, training or psychoeducational presentations, and outreach about EAP services.
Make referrals to treatment services when appropriate and support a satisfactory transition from EAP to treatment services.
Refer clients to community resources that support well-being and mental health.
Follow clinical and professional protocols, processes, company policies, and HIPAA privacy and security requirements.
Explain the scope of EAP services to clients, managers, and other support staff as needed.
Consult with Acentra Health supervisors about clinical case staffing and high-risk cases.
Maintain a caseload of counseling clients and case records in accordance with company policies and practices.
Build productive working relationships with local points of contact and collaborate with account managers and other company staff.
Work professionally with internal and external stakeholders and proactively collaborate on product enhancement and service optimization opportunities.
Use interpersonal and problem-solving skills to retain and serve clients and the organization.
Protect the security of work areas, materials, and private information in physical and virtual storage and filing.
Complete daily duties and related projects in the area of expertise with minimal supervision, along with other tasks assigned by the manager.