About The Position

The Infosys Engineering unit focuses on product-centric value delivery through innovative engineering solutions and a data-first approach to engineering and value-stream management. It uses AI, machine learning, and predictive analytics to improve delivery processes, provide real-time visibility into value flow, and accelerate time to market. In the assigned Technology Consultant 2 role, the engineer contributes to requirements elicitation, facilitates application design discussions, and documents decisions. The role includes coding and integrating features, reviewing and maintaining code, implementing test strategies, analyzing results, and coordinating bug fixes. It also involves developing user training and support materials, resolving production issues, recommending reliability improvements, and maintaining records of code, testing, and support activities. The position emphasizes end-to-end testing across multiple interconnected applications, telecom domain expertise, network and device testing, test automation, and coordination of testing cycles. The role may require relocation and/or travel to the work or project location. Applicants must be authorized to work in the United States without employer-based visa sponsorship; Infosys cannot provide immigration sponsorship for this role now or in the future.

Requirements

  • Demonstrated end-to-end testing across five or more interconnected systems or applications; single-application testing alone does not meet this requirement.
  • Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive specialty experience in lieu of each year of education.
  • Applicants must be authorized to work for any employer in the United States without employer-based visa sponsorship.
  • Collaborative spirit and excellent communication skills.
  • Ability to handle SDLC phases from requirements gathering through implementation.
  • Ability to translate complex requirements into actionable development tasks.
  • Hands-on coding experience and interest in software design.
  • Proactive approach to testing, troubleshooting, and refining applications.
  • Ability to work with cross-functional teams and perform software integration.

Nice To Haves

  • For lead profiles, experience coordinating UAT cycles, leading SIT or regression cycles, or mentoring junior QA engineers.
  • Hands-on testing with live lab/network devices; simulated or lab-environment testing alone is not the stated preference.
  • Telecom domain experience, including E2E testing across large-scale, complex, multi-application flows.
  • Knowledge of ordering, provisioning, activation, network testing, workflow engines, telecom planning and construction applications, trouble ticketing, and alarm lifecycle or fault management systems.
  • Knowledge of core telecom domain protocols and infrastructure.
  • Circuit and inventory enrichment experience.
  • Experience with networks and network devices, including live lab testing.
  • Experience with E2E, regression, SIT, and UAT coordination.
  • GUI, web service, and backend testing or automation experience.
  • Automated and manual cross-system ticketing lifecycle testing experience.
  • Log-based backend auditing and traceability testing experience.
  • Test data management, simulation, and generation experience.
  • Risk management experience.
  • Java or Python programming skills.
  • Test automation frameworks such as Selenium or Playwright.
  • API automation or testing tools and technologies such as Postman, REST Assured, SOAP, and SQL.
  • AI-assisted test generation or tooling experience, such as Gemini, Copilot, or Claude.
  • Test and defect management tools such as JIRA and qTest.
  • Version control tools such as Git and GitLab.
  • Jenkins, CI/CD pipeline integration, and DevOps practices.
  • Confluence collaboration experience.
  • Scaled Agile Framework (SAFe) experience.
  • Problem-solving mindset.

Responsibilities

  • Document assigned portions of business requirements as part of requirements elicitation, following provided guidance.
  • Facilitate software application design discussions and document decisions for the technical team.
  • Participate in coding and integrate new features or updates into existing applications while maintaining system stability.
  • Conduct code reviews, make codebase changes, and maintain code repositories.
  • Implement test strategies, analyze results, and coordinate bug fixes to uphold software quality standards.
  • Develop user training programs, documentation, and support frameworks for transitions to new software applications.
  • Help resolve production issues and recommend preventive strategies to improve system reliability.
  • Maintain detailed records of code, testing techniques, and support activities for the knowledge base and related projects.
  • Coordinate or lead UAT, SIT, or regression testing cycles and mentor junior QA engineers where applicable to lead profiles.
  • Perform end-to-end, regression, system integration, and user acceptance testing across interconnected applications.
  • Conduct GUI, web service, backend, ticketing lifecycle, log-based auditing, and traceability testing, manually and/or using automation.
  • Manage test data, simulation, generation, and risk management as part of testing activities.
  • Work with cross-functional teams on software integration.

Benefits

  • Medical, dental, vision, and life insurance.
  • Long-term and short-term disability insurance.
  • Health and dependent care reimbursement accounts.
  • Accident, critical illness, hospital indemnity, and legal insurance.
  • 401(k) plan and contributions dependent on salary level.
  • Paid holidays and paid time off.
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