E-Resources Librarian

University of Massachusetts•Lowell, MA

6d•$72,170 - $92,017•Hybrid

About The Position

UMass Lowell Library seeks a collaborative, service-oriented E-Resources Librarian for its Collections Strategy department. The role contributes to principle-based collection development and management, prioritizing content from values-aligned organizations and supporting a sustainable information environment that advances research excellence. The Library aims to support open content and accessibility, reduce reliance on problematic suppliers, and continually evaluate collections in response to evolving needs. Reporting to the Assistant Director for Library Collections, the E-Resources Librarian manages all stages of the electronic resource lifecycle, including evaluation, license and price negotiation, acquisition, access maintenance, assessment, support, and deaccession. The librarian collaborates with Library Systems & Discovery and Research & Learning colleagues to understand student and faculty needs, assess online collections, launch product trials, troubleshoot issues, and communicate coverage and title-list changes. The role also participates in budget tracking and planning. The position contributes to e-resource acquisitions, access and troubleshooting, assessment and evaluation, and Library governance and strategy. It maintains vendor and resource information in the CORAL electronic resource management system, leads maintenance of the Library’s A-Z databases list, evaluates usability and accessibility, analyzes usage and cost data, responds to resource queries and purchase requests, and contributes to policies, workflows, committees, and consortia activities. The position may require travel between campuses and attendance at off-site meetings; occasional evening or weekend hours may be involved. Hybrid work may be available when appropriate to organizational needs. This is a full-time, benefited position in the SEIU Professional union, grade P18. The anticipated salary range is based on qualifications and experience, with a minimum of $72,170, 25th quartile of $82,093, and midpoint of $92,017. A master’s degree in library and information science from an ALA-accredited program or international equivalent is required by the time of hire.

Requirements

Master’s degree in library and information science from an ALA-accredited library/information science program, or international equivalent, by the time of hire.
Relevant coursework or experience in electronic resource management.
Demonstrated analytical, organizational, and negotiation skills.
Ability to manage multiple projects and work independently.
Familiarity with workflows relating to management and access of electronic resources.
Knowledge of current and emerging technology trends pertaining to electronic resources.
Ability to gather and analyze budgetary and statistical data.
Excellent verbal and written communication skills.
Demonstrated ability to perform complex problem-solving and decision-making.

Nice To Haves

One or more years of experience managing e-resources.
Awareness of and curiosity about acquisitions principles, processes, and systems.
Demonstrated understanding of business relationships with vendors.
Experience troubleshooting performance issues with vendors.
Experience reviewing and negotiating e-resource license agreements.
Experience navigating and complying with state institution procurement processes and systems.
Ability to manage multiple tasks and priorities effectively and adapt flexibly to a rapidly changing landscape.
Understanding of cataloging principles and workflows.
Knowledge of current e-resource standards and protocols, including SUSHI, KBART, and COUNTER.
Familiarity with electronic resource management infrastructure such as link resolvers, discovery services, knowledge bases, and electronic resource management systems.
Awareness that a good sense of humor is helpful in some vendor interactions.

Responsibilities

Negotiate pricing, terms, and license agreements for new and renewing electronic resources.
Review and submit invoices for payment.
Work with Systems & Discovery to launch product trials, troubleshoot e-resource issues, and communicate coverage and title-list changes.
Maintain vendor contact information, pricing, and license terms in the CORAL electronic resource management system.
Cultivate and maintain business relationships with vendors.
Participate with the Assistant Director for Library Collections in budget tracking and planning.
Work with Systems & Discovery to manage the e-resource lifecycle and ensure Library resources are discoverable and accessible.
Lead maintenance of the Library’s A-Z databases list, coordinating with the Collections Advisory Committee.
Evaluate e-resources for usability and accessibility compliance.
Support analysis of usage statistics, institutional data, interlibrary loan reports, community feedback, and qualitative data to evaluate return on investment and inform resource selection and renewal.
Create reports and other deliverables communicating usage trends and impact to Library staff and external stakeholders.
Respond to queries from colleagues, students, and faculty.
Track the Library’s e-resource spending and budget with the Assistant Director for Library Collections to support equitable distribution across the curriculum and research agenda.
Maintain journal usage and cost data in Springhare LibInsight; evaluate usage and cost data for all e-resources; and provide usage and cost data for ACRL Benchmark.
Collaborate with Library colleagues to review and evaluate e-resources and respond to purchase requests from faculty, staff, and students.
Contribute to policy and workflow creation and documentation.
Lead and serve on Library standing committees, taskforces, and working groups as appropriate to the position’s responsibilities.
Participate in consortia subcommittees and/or communities of interest.
Build effective partnerships across the University by sharing appropriate information and providing assistance.
Provide optimal service to internal and external partners responding to requests for service and information.
Maintain an environment welcoming to people of all backgrounds, nationalities, and roles.
Embrace lifelong learning and professional development for themselves and their staff.
Perform other related duties as assigned; the position may require intercampus travel, off-site meetings, and occasional additional weekend or evening hours.