E-Games Technician I

Cherokee Nation • Catoosa, OK

39d • Onsite

About The Position

This position is primarily performed on the casino floor, which involves exposure to second-hand smoke and crowd noise. The role requires physical exertion, including standing and/or walking for extended periods and the ability to lift and carry materials up to 75 lbs. The E-Games Technician I must be flexible to work varied shifts, including weekends and holidays, as needed.

Requirements

• High School Diploma or General Education Degree (GED) with one year of previous E-Games or technical field experience (e.g., IT, electrical), or an equivalent combination of education and experience.
• Must have completed IGT Courses: MT321, MT412, MT413, and MT103.
• Must have and maintain a valid driver's license.
• Must be able to obtain and maintain licensing by the appropriate gaming authority.
• Ability to pass a background check, pre-employment check, and random drug tests.
• Ability to work well under pressure.

Responsibilities

• Execute machine moves, game conversions, and floor upgrades.
• Perform maintenance and repairs on machines under the supervision of a higher-level technician.
• Assist vendors with machine repairs as a liaison.
• Demonstrate troubleshooting techniques and escalate problems when necessary.
• Perform preventative maintenance on machines and assist in the repair of ticket redemption kiosks and ATMs.
• Maintain an accurate parts inventory.
• Respond to technician calls on the floor in a timely fashion.
• Adhere to all regulatory, departmental, and company policies.
• Ensure work is performed in a safe manner.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees