E-Commerce Supervisor

Easterseals-Goodwill Northern Rocky Mountain•Salt Lake City, UT

2d•Onsite

About The Position

Supervises the activities of the local ESGW E-Commerce department, responsible for meeting or exceeding all departmental posting, sales, budgetary, and financial goals while maintaining a high level of customer service. This position requires responsiveness to changing and unpredictable online site circumstances, initiative, and the ability to move between assignments as priorities change. The role involves balancing daily activities, including participating in the physical work of the department and achieving personal posting goals.

Requirements

Computer skills required.
Good communication skills a must.
Ability to move independently or with reasonable accommodation within the facility and community.
Applicant must be physically and mentally able to perform all job requirements.
Able to lift and carry 20-100 pounds with team lifting or mechanical assistance.
Able to stand, stoop, bend, or carry for extended periods.
All positions require the completion of a background check.
High School / Equivalent
0-2 years relatable experience
Computer skills helpful.

Nice To Haves

Knowledge of collectibles, antiques, and web trends desired.
Photography experience is helpful.
Ability to work with people with disabilities and other special needs desirable.
Knowledge of merchandise and customer service desirable.
Math skills with which to complete daily reports as necessary desirable.
Leadership experience desirable

Responsibilities

Assimilate new technicians into the organization and observe performance / communicate expectations
Support E-Commerce accepted Best Practices
Oversee all daily operations associated with local ESGW E-Commerce
Meet or exceed posting quotas, both personal and departmental.
Monitor average price per item (PPI) sold and sell-thru % figures.
Monitor expenses, taking action to correct any elements affecting budget negatively.
Manage payroll hours as scheduled, so as to not accrue unapproved overtime.
Meet or exceed posting quota, both personal and departmental, in accordance with website instructions and E-Commerce Manager’s directive.
Process donations identified for online sales
Photograph items in clear detail with emphasis on points of interest.
Write item descriptions. Effectively represent items through accurate product descriptions, including weight and attributes.
Process unique vintage items, books, clothing, toys, and so much more!
Take and upload photos of merchandise.
Create listings for products on our website.
Prepare and ship purchased items.