E-Commerce Specialist- Full Time
Rescue Mission•Syracuse, NY
•Onsite
About The Position
The E-Commerce Specialist is responsible for managing and expanding the Rescue Mission’s online retail platforms. This role focuses on product listings, digital content creation, sales strategy, and performance analysis to drive sustainable growth. You’ll collaborate with internal teams to ensure merchandise is effectively showcased while supporting meaningful community impact.
Requirements
- Proven experience managing e-commerce platforms (Shopify, Lightspeed, Etsy, eBay, Facebook Marketplace, Instagram Shopping, etc.)
- Strong digital marketing and content creation skills
- Excellent written and verbal communication skills
- Highly detail-oriented with strong organizational abilities
- Comfortable analyzing data to inform decisions
- Ability to collaborate effectively across teams
- Ability to read documents and use office equipment
- Ability to communicate effectively with coworkers and the public
- Ability to lift up to 30 lbs without assistance
- Ability to stand, walk, stoop, kneel, and work in varying environmental conditions
Nice To Haves
- Passion for social enterprise, sustainability, and community impact
Responsibilities
- Manage and optimize online product listings across multiple e-commerce platforms (website, eBay, social media marketplaces, etc.)
- Create engaging product descriptions and imagery to drive sales and customer engagement
- Collaborate with team members to select and feature merchandise aligned with brand and organizational goals
- Analyze sales data and customer behavior to identify trends and opportunities
- Coordinate online promotions, campaigns, and special sales
- Monitor inventory levels in partnership with retail and warehouse teams
- Prepare regular performance reports on sales, traffic, and engagement
- Stay current on e-commerce tools, best practices, and resale trends
- Support customer service related to online sales
- Maintain regular, predictable in-person attendance
- Complete required trainings and support team initiatives as needed
Benefits
- Medical
- Dental
- Vision
- 401K
- Flexible Spending Accounts
- Paid time off
- Group and Voluntary Life
- Short-Term Disability
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
