E-Commerce Sales Representative

Manhattan Beer Distributors•New York, NY

2d•$43,000 - $45,000

About The Position

At Manhattan Beer and Beverage Distributors, our vision is to be the leading beer distributor in the market. Imagine building a business from the ground up, with nothing more than 1 truck, 4000 feet of warehouse space, 2 Beer Brands and a lot of determination! Simon Bergson, founder and owner of Manhattan Beer and Beverage Distributors, has done exactly this, growing our business over to exponential heights. Manhattan Beer and Beverage Distributors now has 1.5 million feet of warehouse space, the distribution rights to 300 brands, 400 trucks and services 15 counties. Our aim is to provide great service to all of our customers from the convenience store owner to our big chain operators, restaurants, bars and hotels. Hard work, grit and a “can do” spirit are our hallmarks. Come Join Our Family….. We couldn’t do what we do without our team. Not only do we want to develop our brands and our business, we want to develop our people, making Manhattan Beer and Beverage Distributors a great place to work. It doesn’t matter how large we get, we’ll always be family. For this reason, we are committed to your success, coaching and development. Our business is growing and we need smart and talented people like you to help us get where we want to be! Opportunity Awaits! Manhattan Beer and Beverage Distributors is seeking a Route-Based E-Commerce Sales Representative to drive digital growth across a defined book of business. In this hybrid role, you will be responsible for managing the online performance of your assigned route by promoting adoption of our e-commerce platform, engaging customers through digital channels, and identifying revenue opportunities using data and insights. This position requires a startup mindset, flexibility, and a strong sense of ownership, as you will play a key role in piloting and shaping how digital sales are executed across the organization

Requirements

1 to 3 years of experience in sales, account management, or customer-facing roles preferred
Strong interpersonal and communication skills, with the ability to build rapport and influence customer behavior
Self-starter with a proactive, revenue-driven mindset and the ability to operate independently
Comfortable working in a fast-paced, evolving environment with a high degree of flexibility
Strong organizational skills with the ability to manage multiple accounts and priorities
Proficient in Microsoft Office (Excel, Word); experience with Salesforce or other CRM platforms preferred
Interest in digital tools, e-commerce, and data-driven selling

Nice To Haves

Bilingual (Spanish) is a plus

Responsibilities

Own and manage a defined route of customer accounts, driving online ordering adoption, engagement, and revenue growth
Proactively identify opportunities to increase order frequency, improve customer consistency, and re-engage inactive or at-risk accounts
Promote and educate customers on Manhattan Beer & Beverage Distributors’ e-commerce platform, guiding them through ordering and platform capabilities
Utilize data, reporting tools, and customer order history to make informed product recommendations and identify incremental sales opportunities
Execute targeted digital outreach through email and platform engagement, supplemented by strategic outbound phone calls to drive conversion
Partner with field sales representatives and internal teams to support overall route performance and ensure alignment across customer touchpoints
Assist customers with order placement, tracking, and issue resolution, ensuring a positive and seamless customer experience
Monitor customer activity, engagement trends, and feedback to identify areas for improvement and communicate insights to management
Maintain accurate and detailed records of customer interactions, sales activity, and outcomes within Salesforce or other CRM systems
Contribute to the development and refinement of processes as part of an evolving, pilot-based role
Develop a deep understanding of MBD’s supplier partners, their brands, products, or services to effectively answer customer questions and provide recommendations.