E-Commerce Associate

Turner's Outdoorsman • Rialto, CA

1d

About The Position

Turner's Outdoorsman is seeking E-Commerce Associate to join the team. The E-Commerce Associate supports the daily operations of the company website by assisting with product listings, order processing, and customer inquiries. This role focuses on execution and accuracy, helping ensure a smooth online shopping experience while supporting compliance with all applicable regulations related to firearm and restricted product sales.

Requirements

• 0–2 years of experience in retail, e-commerce, or customer service
• Ability to obtain a Certificate of Eligibility
• Strong attention to detail and ability to follow established processes
• Good written and verbal communication skills
• Ability to manage multiple tasks in a fast-paced environment
• Must be able to use both hands when handling a firearm
• Must be able to use a computer proficiently and grasp instruction to new software programs
• Must be able to stand, sit, bend and lift throughout the course of a scheduled shift

Nice To Haves

• Familiarity with e-commerce platforms or order systems is a plus
• Working knowledge of Adobe Photoshop is a plus
• Flexibility to adapt to changing business needs, including occasional weekend work

Responsibilities

• Assist in adding, updating, and maintaining product listings on the website
• Ensure product information is accurate, including pricing, descriptions, specifications, and images
• Processing of online orders, including ship-to-store and special orders
• Coordinate with retail store locations to help fulfill customer orders
• Review orders for accuracy and flag any issues for resolution
• Assist in resolving order issues such as substitutions, delays, or cancellations
• Respond to basic customer inquiries regarding orders, products, and availability
• Support the setup of promotions, flyers, and landing pages as directed
• Perform routine website checks to identify errors in pricing, inventory, or product display

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed