E-COMMERCE PROCESSOR

Goodwill Industries of Arkansas • Little Rock, AR

5d • Onsite

About The Position

This position is responsible for researching, listing and providing accurate descriptions of donations that are selected to be sold through various online auction sites. Must meet or exceed the listing daily production goals. Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, people served, donors, customers and management.

Requirements

• High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc, plus 0 to 6 months related experience and/or training, or equivalent combination of education and experience.
• Ability to read a limited number of words and recognize similarities and differences between words and between series of numbers; ability to write and speak simple sentences as a means for basic communication.
• Ability to read and understand simple instructions, short correspondence, notes, letters and memos; ability to write simple correspondence.
• Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence.
• Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.
• Moderately repetitive. Activities with slight variation using a definite set of processes or directions with some degree of supervision. Choice of learned things in situations which conform to clearly established patterns and modes.
• Regularly responsible for property where carelessness or error would result in only minor damage or minor monetary loss. Almost continuous care and attention is required when handling this property in order to prevent loss.
• Probable errors of internal and external scope would have a moderate effect on the operational efficiency of the organizational component concerned. Errors might possibly go undetected for a considerable period of time, thereby creating an inaccurate picture of an existing situation. Could cause further errors, losses, or embarrassment to the organization. The possibility for error is always present due to requirements of the job.
• Standardized. Accepted processes covered by well-defined standardized policies and procedures with supervisory review.
• Modest impact. Job has some impact on the organizations end results, but still from an indirect level. Provides assistance and support services that facilitates decision making by others.
• Occasional contacts with patrons on routine matters.
• Contacts occasionally with others beyond immediate associates, but generally of a routine nature. May obtain, present or discuss data, but only as pertains to an immediate and specific assignment. No responsibility for obtaining cooperation or approval of action or decision.
• Regular use of complex machines and equipment (desktop/laptop computer and software, road and production machines and equipment, driver's license/cdl, etc.)
• Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable.
• Highly repetitive, low physical. Highly repetitive type of work which requires concentration in the performance of tasks for consistent time cycles as prescribed by the tasks.
• While performing the functions of this job, the employee is regularly required to sit, use hands to finger, handle, or feel, talk or hear; occasionally required to stand, walk, reach with hands and arms, taste or smell.
• The employee must occasionally lift and/or move up to 50 pounds; regularly lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision.

Responsibilities

• Ensures work activities are being completed efficiently while maintaining compliance with all safety standards; insures staff is adhering to all safety expectations and requirements for the workplace with emphasis on neatness, cleanliness, and organization.
• Research items selected to be listed to ensure listing accuracy. Using web based software to list our items on various auction sites. Expected to meet or exceed established daily quotas.
• Performs accurate initial sort and grading of donations to be listed. Supervises and performs posting of donations into inventory system, shelving, and order processing.
• Works with management in identifying and addressing any quality control issues.
• Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, people served, co-workers and management.
• Perform any other related duties as required or assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED