E-Commerce Receiving Clerk

Oklahoma Goodwill•Oklahoma City, OK

1d•Onsite

About The Position

Goodwill Central Oklahoma is seeking individuals to help grow our mission. We help people overcome challenges to employment. Working at Goodwill is more than a job. Joining our team is a chance to do good for yourself and the community. With our community’s donations and contract services, we generate the money needed to support our programs which provide training and supportive services to individuals who seek greater independence. We invite you to take the first step in making a difference by applying to a position with Goodwill. The E-commerce Order Fulfillment Clerk will pick, pack, and ship all items purchased from the E-commerce site and ensure that all items are shipped within 48 hours of the purchase being finalized. NOTE: This is not a supervisory role.

Requirements

High School diploma or GED.
Must be 18 years old.
Must pass a Goodwill approved criminal background check.
Ability to speak, read and write the English language.
Reliable transportation and communication, required.
High level of attention to detail.
Excellent verbal and written communication skills.
Strong organizational skills and the ability to work on several projects at once.
Strong sense of internal and external customer service.
Ability to adapt to growth and a changing environment within the Agency.
Good math skills, reading skills and basic accounting knowledge.
Good interpersonal skills: able to work well with a wide range of people.
Good coaching skills.
Strong time management skills and demonstrate adherence to timelines and schedules.
Good follow through on projects and deliverables.
Good problem-solving skills.
Demonstrate resourcefulness and ability to take initiative in development and completion of projects.
Ability to complete and maintain: CPR and First Aid certifications
Proficiency in Microsoft Office products such as Word, Excel, PowerPoint, and Outlook.

Nice To Haves

6 months of order processing experience is preferred.
Bilingual a plus.

Responsibilities

Punctual and dependable attendance.
Prints pick lists and packing slips and pulls sold items from shelving.
Comply with Goodwill Central Oklahoma policies and Donated Goods E-commerce standard operating procedures (SOPs) and Goodwill Central Oklahoma’s safety and security policies and procedures.
Verifies accuracy of each shipment.
Pack, seal, label, and affix postage to each shipment.
Maintains accurate shipping records and tracking numbers.
Maintains a positive work environment by behaving and communicating in a positive manner with co-workers and the management team.
Maintain overall E-commerce department appearance, including cleanliness of facility and housekeeping to Goodwill standards.
Moves prepared shipments to shipping area and assists shipping company with pick up as needed.
Meets the standards and expectations for the number of items picked and shipped each day.
Attend all meetings and training as required by the Agency.
Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations, and safety codes.
Attend safety training and meetings and report any unsafe work conditions, accidents, or injuries immediately.
Perform other duties and projects as required by management.