E-Commerce Operation Associate
About The Position
StyleKorean Inc. is a global leading K-Beauty distributor operated by SILICON2 Co., Ltd. We are looking for a motivated and detail-oriented Entry-level Associate to support our growing wholesale and e-commerce business in the US market. Position Overview: This role is an entry-level position focused on supporting e-commerce operations and customer service. Beyond simple inquiries, you will assist in managing orders, optimizing logistics, and monitoring data to ensure K-Beauty products reach our customers efficiently. You will play a key role in bridging communication between our South Korean HQ and the US-based teams. Location: Buena Park, CA
Requirements
- Strong knowledge and passion for beauty and skincare brands.
- Basic understanding of sales principles and customer service practices.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office (Excel, Google Sheets).
- Must be legally authorized to work in the United States.
- Background check required after a conditional offer is made.
Nice To Haves
- Bilingual proficiency in Korean and English: Intermediate or higher speaking, reading, and writing skills are highly preferred to support communication with our HQ in Korea and internal teams.
Responsibilities
- Assist in daily order fulfillment and manage order-related data in the company system.
- Provide support via email and mobile apps, promptly resolving customer inquiries.
- Support aligned operations by collaborating with team members at the South Korea HQ.
- Assist in monitoring SKU data to identify sales trends and pricing patterns.
- Use shipping software to track shipments and communicate daily with warehouse staff.
- Monitor website listings and inventory levels; support back-order fulfillment.
- Coordinate product deliveries and logistics scheduling for offline retail stores.
- Perform additional duties as assigned by the manager.
Benefits
- Health Insurance premium for the employee is paid 100% by the Company, including vision & dental (PPO)
- 12 days of paid time off (PTO) in the first year, with annual increases based on tenure
- Paid Holidays
- 401(k) with company matching
- Year-end Discretionary Bonus
- Employee discount
- Catered lunch provided
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
