E-Commerce Associate

Nutramax Laboratories•Charlotte, NC

2d•Onsite

About The Position

The E-Commerce Associate will assist the E-Commerce team/E-Commerce Manager execute administrative tasks, customer management, and sales and marketing tactics across multiple channels, such as Amazon, B2B partners, and B2C channels, to grow sales and help achieve leadership of Nutramax products in marketplaces. Responsibilities will include reporting sales metrics, executing project management tasks, tracking budget/invoices, communication with channel partners, auditing product detail pages (content, pricing, variations, etc.), assisting in content syndication, promotional planning, and relationship building with key customers for potential ownership of key customer account management.

Requirements

2-3+ years of E-Commerce sales and marketing experience, including with Amazon and B2B relationships
Proficient with administrative work with high level of organization skills
Experience with customer account management
Project and task management
Highly organized and adept in both data entry and tracking of, but not limited to, sales reports, projects, budgets, invoices, marketing calendars, and website auditing.
Understanding business relationships, such as 1P, 2P, 3P, B2B, B2C, D2C, etc.
Microsoft Suite, with elevated Excel skills.
Strong written and oral communication skills.
Bachelor’s Degree or equivalent in business, sales, or marketing related discipline, with a minimum of two-three years related experience and/or training.

Nice To Haves

Pet category or human supplements experience a plus.

Responsibilities

Supports E-Commerce team : Owning day-to-day tasks that align with the E-Commerce vision and executing on strategy.
Reporting : Tracking sales metrics and KPIs; presentation and distribution of results; communication with partners to understand and request reporting data.
Project Management : Ensure project pipeline flows smoothly and quickly and flags roadblocks.
Budget Management : Tracking spend, returns, and budget across multiple channels, while tabulating against partner invoices with appropriate GLs and Purchase Orders.
Auditing : Ensure all PDP details (content, pricing, variations, promotions, technical details, keyword ranking and tracking, etc.) are consistent and accurate across channels and effectively track/report issues.
Syndication: Assist in content syndication in the most effective, efficient, and creative ways to ensure successful user adoption and overall long-term success for products across multiple channels.
Product Events: Assist in executing product launches, activation strategies, and promotions by means of communication with channel partners.
Communicate Effectively: with external and internal stakeholders within a team environment.
Technological Capabilities: advanced Spreadsheet skills, proficient in PowerPoint/presentations, project/task management software experience
Communicate effectively with Commercial team members and other departments within the organization, and function within a team environment
Assist all departments with high visibility projects as requested
Other duties as assigned.
Regular attendance is required.