E-Commerce Associate

hello82•Los Angeles, CA

23h•Onsite

About The Position

This role supports the execution and optimization of hello82’s e-commerce store. You will be responsible for building and maintaining product listings while analyzing e-commerce data to help improve conversion, merchandising, and overall store performance. This is an execution-heavy role with an analytical component, ideal for someone who is detail-oriented, data-curious, and comfortable working in a fast-paced e-commerce environment with frequent releases and updates.

Requirements

1 - 3 years of experience in e-commerce, analytics, operations, or a related field
Fluent in Shopify or similar e-commerce platform
Advanced proficiency in Google Sheets, Docs, and Slides
Highly organized with strong attention to detail
Able to manage large workloads and multiple projects simultaneously
Comfortable in high-speed, frequently changing environment

Nice To Haves

Experience with GA4, Looker Studio, or similar analytics tools
Experience with A/B testing or experimentation frameworks
Understanding of merchandising or retail principles
Experience in music, entertainment, or consumer products

Responsibilities

Create, update, and maintain Shopify product pages, including titles, descriptions, images, variants, pricing, tags, and metadata
Build and manage collections aligned with merchandising strategy (e.g., artist, category, release, campaigns)
Support product launches by preparing listings, quality assurance, and coordinating timelines with internal teams
Ensure accuracy and consistency across product information, pricing, and visual assets
Maintain documentation and SOPs related to product setup and Shopify workflows
Monitor key performance metrics, including traffic, conversion rate, AOV, revenue, and product-level performance
Build and maintain reports and trackers using analytics tools
Analyze trends in product, category, and campaign performance
Identify opportunities for optimization (e.g., product page improvements, pricing, bundling, merchandising)
Translate data insights into clear recommendations for commerce and marketing teams
Work closely with commerce, marketing, creative, and operations teams to support launches and campaigns
Support release-week execution by ensuring product readiness and accuracy
Identify inefficiencies or recurring issues in product setup and analytics workflows
Propose and help implement process improvements and templates
Manage multiple tasks and deadlines across concurrent releases
Adapt quickly to changing priorities in a high-volume environment