E-Commerce Merchandiser

Lucas Museum of Narrative Art•Los Angeles, CA

10d•Onsite

About The Position

We are looking for a results-driven E-Commerce Merchandiser to join the Lucas Museum’s Retail team. Reporting to the E-Commerce Manager, the Merchandiser will support e-commerce operations and strategy in support of the opening and ongoing operations of the Museum’s online retail store. This will include monitoring the online store, optimizing sales funnels, and working closely with various departments under the Revenue & Engagement portfolio to ensure an exceptional online shopping experience.

Requirements

High School or GED equivalent is required
1-3 years of experience in e-commerce or digital marketing role, preferably for an arts & cultural institution or prominent consumer brand preferred
Proficient in MS Excel is required; experience using V-Look-up is a plus
Strong understanding of online sales platforms and digital marketing strategies
Expertise in digital marketing techniques, including SEO, SEM, and social media marketing
Proficient in web analytics tools and e-commerce tracking tools
Knowledge of UX/UI principles and how they impact online sales
Familiarity with Shopify is a plus
Strong problem-solving skills and ability to adapt to a fast-paced, evolving industry
Solid communication and organizational skills, with the ability to manage multiple projects simultaneously
Analytical mindset with the ability to derive actionable insights from data
Familiarity with e-commerce trends
Experience with inventory management and supply chain management

Nice To Haves

preferably for an arts & cultural institution or prominent consumer brand
experience using V-Look-up is a plus
Familiarity with Shopify is a plus

Responsibilities

Support the day-to-day operation of the online store, including product setup, product updates, pricing, merchandising, collections, inventory-related updates, and website content management within Shopify.
Upload and maintain product imagery, product information, collections, tags, merchandising attributes, and promotional assets to ensure an accurate and engaging online shopping experience.
Execute updates to online store, including product launches, promotional changes, and campaign-related merchandising updates according to established timelines and business requirements.
Utilize Airtable and other project management tools to review assigned work, track progress, and support the timely execution of merchandising and content updates.
Monitor online store functionality, merchandising accuracy, and customer-facing experiences; perform quality assurance testing of products, collections, content updates, and site enhancements prior to publication and identify issues requiring resolution.
Track product performance, inventory availability, and sales trends, and support ongoing ecommerce operations by maintaining accurate product data, monitoring site health, and recommending improvements to merchandising execution.