E-Commerce Merchandiser - Amazon Channel Owner

Mira Safety•Cedar Park, TX
•Remote

About The Position

MIRA Safety is seeking a detail-oriented and proactive Shopify & Amazon Merchandiser to support its e-commerce and Amazon storefronts. This is a part-time role (approximately 20 hours/week) focused on optimizing online presence, ensuring efficient inventory flow, and maintaining up-to-date product data across platforms. The role involves cross-functional collaboration with marketing, product, and web development teams to manage promotions, inventory, and new product launches on both Shopify and Amazon. The ideal candidate will enjoy e-commerce operations, merchandising, and owning processes from start to finish, serving as the end-to-end owner of MIRA Safety’s Amazon business and tracking all Amazon-related items to completion, escalating blockers promptly.

Requirements

  • 3+ years of experience in e-commerce merchandising on Shopify
  • 3+ years of experience in merchandising and new product creation on Amazon Seller Central
  • Familiarity with FBA processes and best practices for Amazon listings
  • Comfortable working cross-functionally with marketing, web dev and product teams
  • Strong attention to detail and organizational skills
  • Self-starter who can manage time and tasks effectively in a part-time, remote setting
  • Hands-on experience with Amazon Account Health, compliance requirements, Seller Support cases, restricted-product issues, and the appeals process
  • Experience managing both FBA and FBM inventory and fulfillment
  • Strong ownership and follow-through, including the ability to drive cross-functional work to completion without direct authority
  • Demonstrated ability to use AI tools appropriately to improve efficiency, decision-making, and work quality

Nice To Haves

  • Basic understanding of SEO for e-commerce is a plus
  • Experience using a project-tracking tool such as monday.com is preferred
  • Experience with graphic tools (e.g., Canva, Photoshop) for basic image editing
  • Familiarity with inventory management tools or Shopify apps
  • Understanding of Amazon advertising or promotional tools

Responsibilities

  • Manage and update site content on Shopify for sales, seasonal promotions, and product launches
  • Set up new products on Shopify and Amazon, ensuring accurate descriptions, pricing, and imagery
  • Monitor and update product pricing across platforms to reflect promotions, strategy changes, or competitive adjustments
  • Coordinate inventory shipments to Amazon FBA warehouses (if not handled by Customer Service)
  • Monitor and flag low-stock or inventory issues within Shopify to relevant team members
  • Collaborate with the Web Development team to implement site changes, merchandising updates, or UX enhancements
  • Support the ongoing improvement of our product presentation and discoverability on Amazon
  • Maintain a content calendar or checklist to ensure key merchandising dates and deadlines are met
  • Monitor Amazon Account Health daily and escalate violations, restricted-product flags, and policy issues the same day
  • Own Amazon Seller Support cases, compliance documentation, restricted-product matters, and marketplace suspension appeals through resolution
  • Own FBA replenishment planning and FBM inventory accuracy, including peak-season cutoffs, stock availability, and fulfillment-priority checks
  • Review A-to-Z claims and other marketplace issues, communicate significant outcomes, and coordinate corrective action
  • Maintain a single Amazon tracker and provide daily or weekly status updates covering each item’s owner, status, next action, due date, and blocker

Benefits

  • Onsite gym
  • Private soundproof pods to focus or unwind
  • Sauna, ice plunge and red light therapy for ultimate wellness
  • Game room with pool and darts to connect and have fun
  • Fully stocked modern break room with snacks
  • Free organic eggs from our on-site chicken farm
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