E-Commerce Manager - Denver Summit FC

Compass Group•Denver, CO

2d•$60,000 - $65,000•Onsite

About The Position

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. Job SummaryAs E-Commerce Manager, you will be responsible for optimizing our guests experience with our online store – using data to continually improve experience and drive sales. The ideal candidate will be an experienced E-Commerce professional with expertise and passion for continually driving both revenue and user experience

Requirements

Experience in E-Commerce or Web Design basics
High level of computer literacy
Passion for E-Commerce/Retail
Excellent interpersonal and stakeholder management skills
Curiosity for new technology and industry trends

Nice To Haves

Degree in Marketing Management, Business, Information Systems, or similar is preferred
Photoshop skills are preferred

Responsibilities

Maintaining and optimizing the E-Commerce operations for the location
Working closely with the retail operations team to maximize efficiency of order fulfillment
Reviewing data to develop plans to improve E-Commerce operations
Managing all aspects of the E-Commerce operations – including maintaining the online store, posting new items and responding to customer queries
Pulling reports on the performance of various items and working with the Retail Director to optimize revenue
Overseeing and managing the full cycle of order fulgent from picking to distribution
Working closely with location partners to identify ways to drive traffic to the online store
Utilizing social media channels to generate excitement and traffic
Working with website development team to drive improvements to the online store
Maintaining the security protocols and ensuring payment card information rules are always followed
Analyzing sales-related metrics to help inform restocks
Supporting in the accurate completion and maintenance of inventory to prevent shrinkage
Attend management meetings to build collaboration with other departments at the location
Handling customer complaints to ensure timely and satisfactory completion
Planning and managing special promotions through the online store
Building and loading product range
Assisting customers as needed
Other duties as assigned