e-Commerce Lead Team Member

Real Cold•Ormond Beach, FL

3d•Onsite

About The Position

The e-Commerce Lead Team Member plays a pivotal role in driving team performance and ensuring operational excellence within the organization. This position is responsible for guiding, motivating, and supporting team members to achieve collective goals while maintaining high standards of quality and efficiency. The Lead Team Member acts as a liaison between management and staff, facilitating clear communication and fostering a collaborative work environment. They are instrumental in identifying opportunities for process improvements and implementing best practices to enhance productivity. Ultimately, this role ensures that the team consistently meets or exceeds expectations, contributing to the overall success of the organization. The Lead Team Member must interface well with other team members to create a positive work environment and healthy team culture.

Requirements

High School Diploma or equivalent.
Proven experience in team leadership or a supervisory role.
More than one year of experience in a warehouse or related role.
Proficient in operating warehouse equipment, such as forklifts, high reach, and pallet jacks.
Must be 18 years or older.
Must read, write, speak and understand English.
The ability to work in a team environment geared towards the common goals of shipping product/customer orders on time and in a safe manner.
Strong communication and interpersonal skills.
Ability to manage multiple priorities and work under pressure.
Interact in a professional, friendly and respectful manner.
Excellent attention to detail.
Positive attitude and strong desire to succeed.
Great work ethic.
Ability to listen and take direction agreeably.
Be on time to work and reliable.
Must be able to pass a background check and pre-employment drug test.
Must be flexible and be able to work overtime.
Must be willing to work weekends and evenings.

Nice To Haves

Associate or bachelor�s degree in business administration, logistics, management or related field preferred.
Experience in a cold storage facility a plus.
Forklift Certification (pallet jack or high reach) preferred with the ability to attain one upon hire.

Responsibilities

Responsible for promoting a Safety Culture throughout the Facility, working safe is always the #1 priority; clean as you go to ensure everyone is working in a safe environment.
Follow all safety rules & regulations at all times and be a conduit of safety to yourself and others.
Provide day-to-day leadership and support to team members, ensuring tasks are completed accurately and on time.
Coordinate team activities and delegate responsibilities to optimize workflow and resource utilization.
Monitor team performance metrics and provide constructive feedback to encourage continuous improvement.
Serve as the primary point of contact between team members and management, communicating updates and addressing concerns.
Assist in training new team members and fostering a positive, inclusive, and productive team culture.
Identify operational challenges and collaborate with management to develop effective solutions.
Ensure compliance with company policies and quality guidelines.
Other duties as assigned.