E-Commerce Inventory & General Inventory Lead

Willoway Nurseries • Avon, OH

14d • Hybrid

About The Position

This role is responsible for managing e-commerce inventory, ensuring accurate real-time counts, and reconciling online stock with physical inventory. It also involves tracking and reporting crop inventory, supporting production schedules, and assisting with quality control for online orders. The position requires leadership in coordinating inventory readiness, improving processes, and communicating with various teams. Additional duties include off-season support, pest/disease identification, and ensuring safety compliance.

Requirements

• High school diploma or equivalent required (GED accepted).
• 3+ years horticulture, inventory, or e-commerce operations experience preferred.
• Strong plant knowledge (perennials and general nursery stock preferred) or willingness to learn quickly.
• Comfort working with e-commerce platforms, inventory management software, and digital catalog tools.
• Proven organizational, communication, and leadership skills.
• Proficient in spreadsheets, data entry, and inventory systems.
• Basic math skills, including the ability to compute rate, ratio, and percent.
• Valid, insurable driver's license.
• Ability to lift up to 50 lbs and work in varying outdoor conditions.
• Must have consistent, reliable attendance.

Nice To Haves

• OCNT or other industry certification beneficial.

Responsibilities

• Maintain accurate, real-time inventory counts for all products listed on the company's e-commerce platform.
• Reconcile online stock levels against physical field and warehouse inventory on a regular cadence.
• Flag low-stock, sold-out, or discontinued items and coordinate timely updates to online listings.
• Partner with the e-commerce/marketing team on product availability, new listings, and seasonal promotions.
• Support quality control and accurate order fulfillment for online/shipped orders.
• Identify and troubleshoot discrepancies between online orders and physical inventory.
• Track and report crop inventory accurately across assigned nursery blocks.
• Move plants between growing areas (e.g., FM to GP) per production schedules.
• Set daily and weekly pulling priorities aligned with shipping needs and communicate them to pullers.
• Take weekly plant photos (up to 200/week) to support visual crop documentation.
• Assist with and help lead monthly cycle counts and verification of can sheets.
• Learn crop cycles and understand crop finish dates to anticipate availability.
• Support plant quality audits, field mapping, and FileMaker/iPad data adjustments.
• Communicate crop readiness, quality, and availability to sales and e-commerce teams.
• Coordinate inventory readiness with growers, field staff, and pullers.
• Monitor and improve inventory processes and data accuracy across all channels.
• Develop and maintain strong working relationships across growing, sales, shipping, and e-commerce.
• Represent the Inventory team in operations meetings and company initiatives.
• Assist with FileMaker adjustments and mapping during the off-season.
• Support Operations as needed, including outdoor work during slower seasons.
• Become familiar with common pests and diseases affecting nursery stock.
• Ensure compliance with safety practices and scrap budget targets.
• All other nursery-related duties as assigned.

Benefits

• Excellent hourly rate of $20+
• Commensurate with experience
• Comprehensive benefits package including cost effective medical insurance options
• 401k Match after 60 days
• Company-paid life insurance
• Paid Time Off plus Paid Holiday Time with no waiting period

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED