E-Commerce Fulfillment - Full Time

Goodwill Industries of NCPA • DuBois, PA

1d • $11 - $11 • Onsite

About The Position

This full-time position works under the direct general supervision of the Ecommerce Manager or Systems Operations Manager. Ensures the Ecommerce product shipments are sent in a timely manner. Answers customer service issues within 24 hours. The purpose of this role is to ensure items are distributed in a timely manner.

Requirements

• High School graduate or equivalent preferred, but on-the-job training is provided.
• Must have good work habits such as acceptable attitude and punctuality.
• Must respond appropriately to supervision.
• Excellent typing, spelling and grammar skills required.
• Must be able to stand for long periods of time, use hands to finger, handle, or feel; reach with hands and arms; push or pull.
• Must be able to occasionally sit, kneel, squat, and climb.
• Must be able to regularly stoop, bend, reach turn and twist body and lift up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Responsibilities

• Ensures the Ecommerce product shipments are sent in a timely manner.
• Answers customer service issues within 24 hours.
• Assists Shopgoodwill Manager in answering customer queries.
• Assist in resolution of order fulfillment issues as needed.
• Pulls items to be shipped or mails items to be shipped.
• Orders should be shipped within 48 hours of payment.
• Prints shipping labels out on Endicia Software as needed.
• Follows safety guidelines
• Other related duties as assigned by the Systems Operations Manager
• Keeps Systems Operations Manager informed of progress and problems.
• Identify and implement process changes to improve productivity.

Benefits

• agency paid life insurance
• vision insurance
• vacation
• sick
• holidays
• eligible to participate in group health and dental programs with biweekly co-pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED