Full-Time E-Commerce Associate I

GOODWILL OF SILICON VALLEY•San Jose, CA

11d•$18 - $18•Onsite

About The Position

The E-Commerce Associate - 1 position is an entry level role performing a variety of duties to achieve our common goal of selling donated items online for our retail store teams. This position is a prerequisite for promotion to E-Commerce Associate - 2 or E-Commerce Associate - 3. Founded in Santa Clara County in 1928, Goodwill of Silicon is dedicated to improving employment opportunities, increasing standards of living, providing economic independence, and restoring our clients’ sense of self-worth. We achieve this through workforce creation, vocational training, and environmental stewardship. With 18 retail stores, an online store, an extensive reuse/recycling operation, and our Contract Services division, we help individuals overcome barriers to employment, build sustainable lives and communities.

Requirements

Knowledge of general arithmetic (adding/subtracting) is required.
Ability to read, write and speak in English.
Ability to type in English fast enough to meet production goals.
Experience in material handling
Strong organizational skills, ability to work well with others in a close office environment.
Ability to coordinate hand-eye-foot movement to safely maneuver/handle equipment and lift/stack donations.
Ability to understand English, accept directions and follow procedures.
Ability to perform routine work, adapting to change as it relates to workflow.
Ability to maintain self-control and work in cooperation with co-workers.
Ability to examine items and visually differentiating between them based on quality standards.
Ability to meet and maintain established standards
An amiable and welcoming attitude, with the ability to make people feel at ease
An outgoing and enthusiastic attitude towards the organization and our programs
The ability to work independently and in groups, while maximizing time and resources
The ability to “catch on” or understand instructions and their underlying principles.
The ability to reason and make judgments.
Strong writing skills that include: the ability to understand meaning of words and ideas associated with them and to use them effectively; to comprehend English language; construct whole sentences and paragraphs that present information clearly, proofread and correct spelling and grammatical errors
The ability to enter data efficiently and accurately and proper handling of confidential information
Being willing to accept responsibility for the direction, control or planning of an activity
Being able to deal with people beyond giving and receiving instructions
Being able to keep calm and collected in unusual or dangerous situations and to work under adverse conditions if necessary
Being respectful of and conform with set limits, tolerances and standards
Ability to stand, bend, kneel, reach forward and overhead.
Standing, sitting, carrying, pushing and pulling will also be involved.
Normal or corrected talking, hearing, and seeing abilities are sufficient to perform the required tasks.
Mobility required to move within the department.
Must be able to lift up to 30lbs throughout the workday.

Nice To Haves

Spanish a plus.
Ability to lift up to 75 lbs on a regular basis (with assistance or equipment).

Responsibilities

Quickly and efficiently process books and media on the Autoline Conveyor Scanning Machine.
Place smallware, trash, recycling, and other non-book or non-media items in their designated areas as directed by management.
Check the condition of items to ensure it meets defined quality standards.
Maintain established productivity goals without loss of quality of work.
Tracks production output as well as product levels and records on appropriate forms.
Maintains work areas in a neat and orderly manner with clean-up activities performed throughout the day.
Record assigned metrics and complete daily reports.
Maintain a neat, clean, and organized work area at all times.
Meet productivity goals for the assigned role on a consistent basis.
Adhere to all agency policies and procedures.
Other duties as assigned by a supervisor or manager.