E-commerce Administrator

Steuben Foods•Elma, NY

1d•$21 - $22•Onsite

About The Position

This role is responsible for various aspects of e-commerce operations, including order fulfillment, inventory management, and customer service support. The E-commerce Administrator will ensure food safety and quality, manage package handling, process invoices, and coordinate with internal departments and external partners to achieve customer satisfaction. Key tasks involve using shipping software, maintaining inventory records, conducting stock counts, and fulfilling marketing sample orders.

Requirements

Minimum High School Diploma or equivalent
Proficiency in Microsoft Office
Analytical ability to solve problems efficiently
Ability to multi-task
Organizational skills
Communication skills
Strong ability to manage time and is self-motivated
Experienced computer and internet research abilities
Reliable and dependable, ability to work as a team player

Nice To Haves

Logistics/Shipping software experience preferred

Responsibilities

Responsible for food safety and quality
Handle inbound and outbound packages
Process invoices- scanned out of inventory
Packing individual orders and printing out shipping labels
Work with shipping software (ex. Shipstation and FedEx)
Communicate with Operations and other internal departments as required to fulfill customer satisfaction
Communicate with Elmhurst customer service on problem orders with resolutions
Work with the Warehouse department to ensure fulfillment of orders
Log inventory into Inventory tracking system (ex. Shopify)
Make sure inventory stock is maintained
Marketing sample order fulfillment
Weekly and monthly inventory counts of product and materials
Amazon weekly stickering: 15-20 pallets per week- sticker cases and repalletize
All other duties as assigned