E-Billing Appeals Specialist

Dentons•Washington, DC

1d•$83,000 - $96,000•Onsite

About The Position

Dentons US LLP is currently recruiting for an E-Billing Appeal Specialist. This position will be responsible for the administration of the electronic billing appeal processes for all domestic clients and e-vendors. The ideal candidate will possess strong analytical and problem solving skills. This position will report to the E-Billing Manger

Requirements

5+ years legal e-billing and appeals experience (e.g. Serengeti, Collaborati, Legal Precision, eBillingHub, BillBlast)
Law firm experience required.
Expertise with 3E or Elite Enterprise, required.
Excellent verbal and written communication skills.
Self-starter that delivers superior customer service
Must be detail-oriented with excellent organizational skills.
Ability to work in a fast-paced environment.
Flexibility to work overtime, as needed

Responsibilities

Responsible for the administration and documentation of all electronic billing appeals.
Maintain vendor profiles for each electronic billing platform, including current policies, requirements, and contact information.
Meet with billers, ebillers and managers to discuss appeals in process.
Generate and distribute e-billing reports on a weekly basis.
Work within the E-billing Hub and help troubleshoot/resolve electronic billing problems.
Update and manage client websites
Communicate e-billing guideline updates to key Finance Team members, Billing Coordinators, and timekeepers to support compliance and reduce preventable appeals.
Work with Collections Team to solidify proactive follow-up on aged invoices submitted electronically.
Address all rejected invoices within two business days, once transferred from the Billing Coordinator.
These duties may be ongoing or ad hoc in nature.
Other duties as may be assigned to fully meet the requirements of the position.