Dyson Expert - Scarborough

Dyson•Canada - Ontario Remote, ON

3d•Onsite

About The Position

Dyson is a global technology enterprise that is growing rapidly with ambitious goals for expansion into more categories, locations, and people. Dyson Canada, established in 2006 with headquarters in Toronto, has been recognized as a top employer. The company has experienced exponential growth, expanding its reach with field sales employees and a growing number of Dyson Demo Stores nationwide. Dyson's sales strategy emphasizes demonstration, with Experts and the Retail Strategy & Operations team acting as Dyson advocates who are knowledgeable and enthusiastic about the technology. They serve as the face of Dyson, connecting pioneering technology with shoppers and owners. This role is for individuals who are dynamic, passionate, and eager to represent an international technology brand. The approach is unique, focusing on the customer experience. Experts are confident and knowledgeable, understanding the importance of consultation to ensure customers are well-informed and guided to the right product. Experts work within assigned store territories to educate retail sales associates, lead beauty events, and demonstrate Dyson products to clients. The goal is to ensure shoppers find the right product for their needs, exciting them to share their experience.

Requirements

Minimum of 2 years of in-person retail selling experience
Experience working with technology and within the beauty industry, preferably prestige/luxury brands
Comfortable with leading events such as Masterclasses, and speaking to groups of people
Ability to stand for long periods of time, up to 8 hours
Ability to work retail hours (standard, peak, holiday) including a minimum of three (3) days/week including every Saturday/Sunday
Ability to transport demonstration equipment/supplies to and from assigned location(s) and the ability to travel within a defined territory
Ability to lift, push, and pull up to 50 lbs
Ability to work well with others and establish strong relationships within Dyson Canada Ltd as well as with our third-party retail partners
Strong negotiation skills combined with adaptable approach to selling
Ambitious and self-motivated sales individual who exhibits confidence and professionalism
Proven track record of successful sales experience, achieving or exceeding quotas
Excellent communication and interpersonal skills
Self-motivated, able to work independently and understands when to seek guidance
Comfortable with computer skills in Microsoft suite of products including Word, Excel, Teams, Outlook as well as the ability to use an iPad and corresponding applications

Responsibilities

Demonstrate values and behaviours consistent with Dyson’s culture
Utilize the Dyson-developed sales model to engage and excite shoppers while achieving key success factors
Provide the ultimate shopper experience in an engaging and well-informed professional fashion
Understand the shopper’s needs through discovery and consultation to identify the appropriate products to address their needs and desires
Demonstrate the appropriate Dyson tool in a clear and concise manner which permits the shopper to duplicate the actions successfully at home
Adhering to in-store demonstration and health & safety standards
Act as the in-store representative for all Dyson products while present in store
Educate Retail Sales Associate partners and shoppers on specific product features and benefits of various technologies
Perform operational duties such as visual merchandising, maintaining display cleanliness, replenishing stock, and other related activities
Successfully utilize CRM and HRIS systems to complete daily reporting in an accurate and timely manner
Perform other duties, as assigned