IT Dynamics 365 CE Developer II

TruGreen•Nashville, TN

3d•Onsite

About The Position

TruGreen is seeking a Dynamics 365 CE Developer II to manage the full lifecycle technical development of the company's Dynamics 365 platform. This includes estimation, development, testing, and support. The role involves close collaboration with IT and internal Business teams to build out and implement TruGreen's Dynamics 365 roadmap, working alongside the IT Architecture and Software Development teams.

Requirements

Bachelor’s Degree in Computer Science, Information Systems, or related field of study or 5+ years applicable equivalent work experience.
5+ years of in-depth experience and practical knowledge of core Microsoft Dynamics CRM/365 modules (Sales, Customer Service and Customer Insights).
5+ years working with JavaScript, HTML, CSS, Dynamics 365, CRM SDK, Custom plug-ins for Dynamics CRM.
Hands-on Experience with and/or Knowledge of the Power Platform components (Power Apps, Power Automate, Power BI).
Experience with agile development and source control management through Azure DevOps.
Experience in the design, maintenance, and implementation of web applications that interact with database systems.
Experience working with business, engineering, and product teams to translate visions and requirements to Application Development teams.
Ability to speak, read and write fluently in English is required.
Must be physically located in the United States while performing this job.

Nice To Haves

Dynamics 365 CE/CRM cloud experience preferred.
Microsoft Dynamics Certifications a plus.

Responsibilities

Work with Architects, Development team, Business Analysts, and Business users to produce software solutions.
Develop, implement, and configure approved requests for application features on the Microsoft Dynamics 365 Sales/Customer Service/Customer Insights platforms.
Contribute to maintaining support for the Microsoft Dynamics 365 Sales/Customer Service/Customer Insights platforms to enhance user experience.
Develop scripts, identify, and resolve application bugs on Microsoft Dynamic 365 projects and Customer Insights-based initiatives.
Contribute to code reviews, best practices, and CRM customization standards for Dynamics CRM.
Build and configure CRM forms, views, dashboards, workflows, plugins, and web resources/scripts.
Build, update, and configure Customer Insights artifacts to support the Marketing Team.
Build endpoints to integrate Dynamics with external systems and sources using SOAP, XML, and REST APIs, along with different integration patterns.
Create and maintain schema and code to support system/program requirements and adhere to company standards, policies, and procedures.
Create and maintain appropriate user and technical documentation, in addition to support playbooks.
Work with clients to resolve problems in a timely manner and escalate as appropriate.
Work independently, balance multiple/competing priorities, and execute accordingly.