Dynamic Scheduler - Oral Health - Maywood

Trinity Health•Maywood, IL

1d•Onsite

About The Position

Loyola Medicine is seeking a Dynamic Scheduler to schedule patient appointments in conjunction with orders, urgency of care, and patient convenience, involving multiple sites when appropriate. The role focuses on optimizing physician schedules, verifying insurance for maximum reimbursement, utilizing various software systems, and efficiently managing a high volume of telephone calls with excellent customer service skills. The organization emphasizes treating the whole person with compassion and values the dignity and unique perspectives of each colleague.

Requirements

Associates Degree OR equivalent training acquired via work experience or education
Minimum of 3 years of previous job-related experience
Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

Nice To Haves

Bachelor's Degree OR equivalent training acquired via work experience or education
Minimum of 3 years experience as a Service Rep, highly preferred
Minimum of 3 years training in general administrative, business, healthcare, or related field
Previous experience in an Oral Health setting, highly preferred.

Responsibilities

Schedule patient appointments in conjunction with orders, urgency of care, and patient convenience, involving multiple sites when appropriate.
Monitor physicians' schedules daily for optimal physician schedule.
Utilize insurance verification procedures to ensure maximum reimbursement and correct payment.
Proficient in clinical, registration, and scheduling software systems.
Learn new systems as required.
Efficiently and effectively manage a high volume of telephone calls to the service area.
Answer calls using telephone customer service skills and maintain 95% for customer telephone skills.