DVHA Program Consultant

State of Vermont • Waterbury, VT

2d • Hybrid

About The Position

The DVHA Program Consultant Position provides technical, analytical, and consulting work in the Department of Vermont Health Access (DVHA) involving the planning, development, implementation, testing, and continuing assessment of one or more publicly funded health insurance programs and related systems. Work includes providing consultation, coordination, and oversight of program, system, quality assurance, testing, and process improvement activities to support effective, efficient, and compliant program operations.
The position assists leadership in coordinating programs, projects, resources, and activities involving multiple stakeholders and competing priorities. Responsibilities include evaluating program and system requirements, operations, risks, quality, and performance; identifying opportunities for improvement; and providing recommendations to support organizational and program objectives. The position may provide leadership, supervision, mentoring, and coordination of staff, project teams, contractors, vendors, and other resources.
The position provides technical and analytical consultation regarding quality assurance, testing, system implementation, ongoing operations, and related program activities. Work requires consideration of applicable State and federal requirements and the ability to assess complex information, communicate findings, monitor progress and performance, and support informed decisions regarding quality, risk, and program effectiveness. Duties are performed under the general direction of the Unit Director or a Unit supervisor and involve extensive interaction with other unit directors, Agency of Human Services staff, program managers, technical staff, contractors, vendors, federal officials, and other internal and external stakeholders. The position requires the ability to manage multiple priorities, establish and maintain effective working relationships, communicate clearly with diverse audiences, and exercise sound judgment in addressing complex program, system, and quality issues. All employees of the Agency of Human Services perform their respective functions adhering to four key practices: customer service, holistic service, strengths-based relationships, and results orientation.
Mission:The Department of Vermont Health Access (DVHA)'s mission is to improve Vermonters' health and well-being by providing access to high-quality, cost-effective health care. We have identified three priorities that support our mission: Advancing value-based payments, modernizing information technology infrastructure, and operational performance improvement. Our department commits to executing our responsibilities and priorities while adhering to three core values: Transparency, Integrity and Service.
Diversity, Equity, and Inclusion:As part of our values of transparency, integrity, and service, we are committed to supporting diversity, equity, inclusion, and accessibility as part of our person-centered culture. We actively celebrate our colleagues' and future colleagues' different abilities, racial identity, sexual orientation, ethnicity, age, and gender. Everyone is welcome and supported here.
Our State:Vermont is a "small but mighty" state. We are ranked as one of the top 10 states to raise a family in 2022. We are nationwide leaders for progressive social and educational policies.  We are in Northern New England, 1.5 hours from Montreal and 3.5 hours from Boston. We have beautiful Lake Champlain, the Green Mountains, and year-round outdoor activities.

Requirements

• Two (2) years or more of experience in a healthcare or health insurance field with experience in either accounting, auditing, federal grants management, business administration or public or health administration.

Nice To Haves

• Bachelor's degree AND one (1) year or more of experience in a healthcare or health insurance field.
• Experience in either accounting, auditing, federal grants management, business administration or public or health administration.

Responsibilities

• Providing consultation, coordination, and oversight of program, system, quality assurance, testing, and process improvement activities to support effective, efficient, and compliant program operations.
• Assisting leadership in coordinating programs, projects, resources, and activities involving multiple stakeholders and competing priorities.
• Evaluating program and system requirements, operations, risks, quality, and performance.
• Identifying opportunities for improvement and providing recommendations to support organizational and program objectives.
• Providing leadership, supervision, mentoring, and coordination of staff, project teams, contractors, vendors, and other resources.
• Providing technical and analytical consultation regarding quality assurance, testing, system implementation, ongoing operations, and related program activities.
• Assessing complex information, communicating findings, monitoring progress and performance, and supporting informed decisions regarding quality, risk, and program effectiveness.

Benefits

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• 12 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level