Duty of Care Senior Manager

Applied Materials • Austin, TX

1d • Hybrid

About The Position

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

Company Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale helps our customers – who make smartphones, supercomputers, virtual reality headsets, autonomous vehicles, and more – transform their ideas into reality. The technologies we create are the foundational building blocks of the future. Our systems make semiconductor devices, called chips—"the brains" of the electronics used in almost every aspect of our lives. The promise of new and exciting applications, transforming industries such as consumer electronics, transportation, communications, and healthcare, is enabled by advances in semiconductor and display technology. We Deliver Material Innovation that Changes the World®. If you’re looking for the next step in your future, consider Applied Materials. With the data explosion and new investment in semiconductors, it’s an exciting place to be.

Role We are seeking an experienced Duty of Care professional with deep AI knowledge and practical hands-on experience to lead our global Duty of Care program. The Duty of Care Senior Manager is responsible for the strategy, execution, and continuous improvement of the company’s Travel Risk Management, Workplace Violence Prevention, Kidnap & Ransom (K&R) program, and our Workforce Assurance (backgrounds and drug testing protocols) leveraging Global Security, GSOC, Crisis Management, HR, and matrixed business partners. This role ensures Applied Materials meets its duty of care obligations to employees who travel, work at, or are otherwise exposed to these type risks during company business. A core expectation of this role is the ability to apply AI tools and techniques in practical, day-to-day Duty of Care work, from AI-assisted travel risk monitoring and predictive threat scenario planning to automated case triage and intelligent alerting. The position partners closely with Global Security, Executive Protection, GSOC, Crisis Management, HR, Employee Relations, Legal, IT, Corporate Travel Services, Facilities, Risk Management, and executive leadership to design and maintain scalable, risk-based travel safety, workplace violence prevention, and K&R response solutions across global sites and business units. Beyond individual use, this leader will assist in the development and execution of the strategy to scale AI across the Duty of Care function, embedding AI-driven capabilities into monitoring, exercises, and reporting so that the entire program becomes faster, smarter, and more resilient over time. Applied Materials is growing at a pace that is driving significant increases in headcount, global travel, and facilities, and growing our line of customer offerings. As a result, we expect over the next five years to have the most exciting and active R&D and manufacturing infrastructure pipeline in our history. This position plays a critical role in safeguarding the company’s people, operations, and brand, delivering enterprise-level impact globally. To keep pace with this growth, the Duty of Care function must scale rapidly across an increasingly complex global footprint, and AI is central to that strategy. The Duty of Care Senior Manager directly enables employee safety by harnessing AI-driven insights, predictive risk intelligence, and automation to build a program that scales with the business, and ensures leadership has confidence in the company’s ability to screen and protect its people wherever they travel or work. This position reports to the GSOC Director and is based in Austin, TX, out of the Global Security Operations Center (GSOC). The role requires travel up to 20%.

Requirements

• 8+ years of experience leading Travel Risk Management, Workplace Violence Prevention, Background and Drug Testing adjudication, and Kidnap & Ransom / crisis management programs within large, complex, and global organizations.
• Established network of industry peers from common security disciplines, organizations, and professional associations.
• Strong knowledge of duty of care principles, travel risk management standards (ISO 31030), occupational health & safety management standards (ISO 45001), Fair Credit Reporting Act (FCRA), and workplace violence prevention best practices.
• Experience managing Kidnap & Ransom insurance programs, including policy administration and incident response coordination with brokers and response consultants.
• Proven ability to support senior leaders and employees during travel security incidents, workplace violence threats, and crisis events.
• Experience conducting threat assessments, geopolitical threat management, and risk assessments for high-risk travel and international assignments.
• Demonstrated ability to lead and influence cross-functional, global teams in a fast-paced environment.
• Knowledge of crisis response coordination, incident management processes, behavioral threat analysis, escalation procedures, and executive communications.
• Experience developing governance processes, KPIs/KRIs, dashboards, and reporting to support program effectiveness and operational readiness.
• Experience facilitating tabletop exercises, simulations, and response testing activities to validate preparedness and response capabilities.
• Strong collaboration and partnership skills across HR, Legal, Global Security, Employee Relations, Risk Management, and business operations teams.
• Experience utilizing travel risk intelligence platforms, analytics, automation, and emerging technologies to improve monitoring, reporting, and operational efficiency.
• Strong communication, organizational, analytical, and decision-making skills with the ability to perform effectively during high-pressure situations.
• Bachelor’s degree in a related field or equivalent experience; relevant certifications (e.g., CTH, CPP, CPO, or similar) a plus.
• Commitment to fostering a culture of duty of care, preparedness, accountability, and continuous improvement.
• Demonstrates a balanced leadership style with confidence, professionalism, and a collaborative approach.
• Brings positive energy, accountability, and a strong focus on employee safety and operational resilience.
• Process-oriented with the ability to build strong working relationships across teams and business functions.
• Effective communicator who can engage and collaborate with employees, leaders, and cross-functional stakeholders at all levels.
• Self-motivated and committed to continuous improvement, operational effectiveness, and program success.
• Ability to lead, mentor, and support Duty of Care and Threat Assessment teams within direct and matrixed environments.
• Demonstrates good judgment, situational awareness, and effective decision-making during complex, sensitive, or high-pressure situations.
• Understanding of global travel patterns, geopolitical risk, and business operations affecting employee safety.
• Ability to translate security and threat information into practical guidance, risk decisions, and business-appropriate mitigation.
• Supports alignment of Duty of Care activities with global business objectives and operational goals.

Nice To Haves

• Relevant certifications (e.g., CTH, CPP, CPO, or similar) a plus.

Responsibilities

• Lead and enhance the Travel Risk Management, Workplace Violence Prevention, Kidnap & Ransom (K&R), and Workforce Assurance (WFAP) programs globally in alignment with duty of care obligations, ISO 31030 (travel risk management), ISO 45001 (occupational health & safety), FCRA, and industry best practices.
• Monitor global travel activity, geopolitical developments, and emerging threats to issue timely travel risk advisories and pre-travel briefings for employees traveling to elevated-risk destinations.
• Serve as a trusted advisor to leadership on travel risk, workplace violence prevention, K&R exposure, and WFAP, recommending mitigation measures, response readiness improvements, and incident resolution.
• Serve as strategic point of contact for employee travel safety, coordinating emergency assistance, medical evacuation, and security evacuation support with third-party travel risk providers.
• Design, implement, and maintain workplace violence prevention programs, including threat assessment protocols, behavioral threat management, and crisis intervention procedures.
• Lead and coordinate multidisciplinary Threat Assessment Teams across HR, Legal, Security, Employee Relations, and IT risk teams to evaluate and manage reports of concerning behavior or potential violence.
• Manage the company’s Kidnap & Ransom (K&R) insurance program, including policy administration, coverage review, and relationships with insurance brokers and crisis response consultants.
• Develop, maintain, and lead a multi-layered Workforce Assurance (background vetting/drug testing) center of excellence program partnering with corporate stakeholders and business leaders to promptly address escalations.
• Lead incident response and case management for travel security incidents, workplace violence threats, and K&R events, ensuring timely escalation, communication, and resolution.
• Conduct risk assessments for high-risk travel, international assignments, and site-specific workplace violence exposure, partnering with Risk, Legal, HR, and business leaders.
• Develop, maintain, and validate duty of care policies, standards, and playbooks, ensuring alignment with legal, regulatory, and insurance requirements across jurisdictions.
• Ensure alignment of Duty of Care activities with Business Continuity, Crisis Management, Disaster Recovery, and Emergency Management programs.
• Lead tabletop exercises, simulations, and response testing to validate readiness and improve effectiveness of travel security, workplace violence, and K&R protocols.
• Drive continuous improvement through after-action reviews, corrective action management, program assessments, and lessons learned from exercises and real-world events.
• Develop and maintain KPIs, dashboards, and reporting to measure duty of care program effectiveness, incident trends, and maturity.
• Leverage travel risk intelligence platforms, analytics, and automation tools to improve program monitoring, alerting, and operational response capabilities.
• Deliver duty of care training and awareness programs, including pre-travel safety briefings and workplace violence awareness training, for employees, managers, and travel arrangers.

Benefits

• Supportive work culture that encourages you to learn, develop, and grow your career
• Comprehensive benefits package
• Participation in a bonus and a stock award program, as applicable

What This Job Offers

• Job Type: Full-time
• Career Level: Senior