Duty Manager
About The Position
Aircraft Appearance Manager Oversee the airport appearance operations team while creating a work environment where people enjoy coming to work and collaborating to achieve the team’s goals and objectives. Provide customer service. Deliver effective aircraft appearance operations to our customers. Develop and analyze employee and equipment schedules in order to use resources most efficiently while meeting all work requirements. Address and resolve customer service issues in a timely manner with professionalism. Create a positive and inclusive work environment to lead and motivate team members. Recruit, hire, and train new team members to deliver excellent service. Manage safety and security procedures to comply with HHS operating standards.
Requirements
- 2 to 5 years of management experience
- Extensive airport operational experience
- Working knowledge base of budgetary and financial responsibilities
- Knowledge of applicable FAA and OSHA regulations
- Proven track record of safety compliance and process improvement
- Must possess a valid driver’s license and Motor Vehicle Report/MVR (varies by airport)
- Must pass a drug test/ background check and be able to obtain airport security clearance
- Ability to work a flexible schedule that may include nights, weekends, and holidays
- Computer skills including word processing, spreadsheets, email, and ordering platforms
- Must be willing to relocate for promotion opportunities
Nice To Haves
- Proficiency in languages other than English, especially Spanish
Responsibilities
- Deliver effective aircraft appearance operations to our customers
- Develop and analyze employee and equipment schedules in order to use resources most efficiently while meeting all work requirements
- Address and resolve customer service issues in a timely manner with professionalism
- Create a positive and inclusive work environment to lead and motivate team members
- Recruit, hire, and train new team members to deliver excellent service
- Manage safety and security procedures to comply with HHS operating standards
Benefits
- Paid time off (vacation and sick)
- Medical, dental, and vision insurance
- 401(k) with employer match
- Employee assistance program (EAP)
- Employee resource groups (ERGs)
- Career development and ongoing training
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
