Duty Manager - YUL Airport

Menzies AviationDorval, QC
Onsite

About The Position

Joining Menzies Aviation means becoming part of a world-class team that is driving excellence in the aviation industry. Are you passionate about delivering top-tier service, collaborating with diverse teams, and making a meaningful impact on the global aviation landscape? Take your career to new heights with Menzies, where every day brings opportunities to grow, innovate, and contribute to the future of air travel.

Requirements

  • 2 to 4 years management experience in the Airport Ground Handling Business.
  • A proven track record in managing an operational department.
  • Experience in operational planning and resource allocation.
  • Excellent leadership and people management skills
  • Must be able to hold and maintain all required security clearances.
  • Able to work with a multi-cultural team and to adjust to the station environment.
  • Good knowledge of the IATA Standard Ground Handling Agreement.
  • Drive for continuous improvement and process development of the business.

Responsibilities

  • Ensure effective inter-department communication for day of operations.
  • Communicate to Senior Management operational irregularities and impact.
  • Prepare, and communicate daily operations summaries and host daily operational conference calls.
  • Oversee day of allocation decisions according to operational schedules
  • Provide oversight and direction for irregular operations handling, including the pre-planning for forecast events.
  • Develop and oversee a team of direct report Operational Control Coordinators through feedback, mentoring, and performance management.
  • Lead and oversee the various Operational Departments in the Operations Centre to ensure Menzies standards, and values are followed.
  • Decision maker for operations.
  • Other duties as assigned
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