Durable Medical Equipment Technician

Logan Health Medical Center•Kalispell, MT

12d•Onsite

About The Position

The Durable Medical Equipment Technician will maintain familiarity with most durable medical equipment, perform public relations functions, and market durable medical equipment and specialty equipment. This role requires an understanding of the operation and therapeutic value of durable medical and related DME. The technician will be responsible for the management of Rehab inventory, including ordering, receiving, and maintenance of equipment. They will work closely with rehabilitation and physical therapists to meet patient needs, conduct assessments, and provide services associated with clinical recommendations. Additionally, the technician will provide set up, maintenance, and repair services for rehab equipment, and be responsible for receiving incoming freight, pricing, stocking, coding invoices, and entering product into inventory software. This position works at the direction of the Rehab Specialist and/or Inventory Supervisor.

Requirements

Current CPR certification or ability to obtain within 30 days of hire.
Basic mechanical aptitude.
Good organizational skills.
Ability to adapt to changes and frequent interruptions.
Ability to interact effectively and professionally with the public and perform public relations tasks.
Strong organization and attention to detail skills.
Strong verbal communication skills in person and over the phone.
Ability to use current computer software including Excel, Word, and other operating systems.

Nice To Haves

Experience with and knowledge of durable medical equipment, wheelchair classifications and groups, patient lifting devices and ramps.
Knowledge of Medicare and Medicaid guidelines with respect to mobility devices.
Knowledge and experience in a field associated with physiology and human anatomy as it relates to rehabilitation and mobility products.

Responsibilities

Maintain familiarity with most durable medical equipment.
Perform public relations functions and market durable medical equipment and specialty equipment.
Understand the operation and therapeutic value of durable medical and related DME.
Manage Rehab inventory, including ordering, receiving, and maintenance of equipment.
Work closely with rehabilitation and physical therapists to meet patient needs.
Conduct assessments and provide services associated with clinical recommendations.
Provide set up, maintenance, and repair services for rehab equipment.
Receive incoming freight, including pricing, stocking, coding invoices, and entering product into inventory software.
Answer telephones, assist walk in customers, and follow up on sales and service of DME.
Perform basic wheelchair seating and other rehab product assessments.
Provide rehab equipment services resulting from the assessment and referral process.
Conduct rehab equipment inventory management to include ordering, receiving and maintenance of rental fleets.
Perform wheelchair and other rehab product repairs and maintenance.
Ensure equipment is clean and in working condition at all times.
Provide in-service staff and referral sources.
Pull and stage outside clinic orders.
Deliver and set-up durable medical equipment.
Educate patients on the proper use and cleaning of durable medical equipment.
Complete necessary paperwork for insurance reimbursement and recording of sales.
Keep current on all computer programs and educate others of changes.
Maintain a clean and working vehicle at all times.
Maintain, clean, and organize warehouse as needed.
Process and code invoices.
Create Purchase Orders or Transactions and enter items into the inventory software.
Maintain regular and consistent attendance at work as scheduled by department leadership.