Durable Medical Equipment Service and Repair Technician
About The Position
The Service Technician is responsible for diagnosing, repairing, and performing routine maintenance on patient-owned equipment, rental equipment, and VA (Veterans Administration) equipment and reports directly to the Branch Manager. Health Aid of Ohio (HAO) is a federal supplier and service provider of home healthcare products. We are committed to safely providing our clients with mobility, home accessibility and vehicle accessibility. Our products include a wide selection including power and manual wheelchairs, walkers, bathroom safety equipment, ramps, vertical lifts, stair lifts and vehicle lifts.
Requirements
- Graduate from an accredited High School, or GED equivalent.
- Previous technical and/or production experience.
- Basic computer skills and knowledge.
- Must be able to lift heavy items regularly.
- Good communication skills.
- Must be able to read and speak English fluently.
- Responsible and cooperative attitude.
- Neat and clean personal appearance.
- License and registration.
Nice To Haves
- Prior home health care experience.
Responsibilities
- Provides high level of customer service at all times.
- Responsible for assembly, repair and delivery of all products and equipment.
- Responsible for service calls as needed in the office and in the field.
- Responsible for some evening and weekend support according to on-call schedules.
- Responsible for instructing patients on proper use of care equipment.
- Must maintain high level of product knowledge on all provided equipment.
- Responsible for all paperwork to be signed, completed accurately.
- Responsible for maintaining the physical and mechanical condition of his/her assigned company vehicle and/or work area.
- Is responsible for completing all other duties and projects as requested by the Branch Manager President or any other Manager.
- Participation in the on-call rotation is required.
- Regular attendance is a necessary and essential function of the job.
- Complete 10 hours of continuing education credits, relevant to this position, per renewal cycle, including up to 5 hours of in-house facility-based In-Service continuing education and a minimum of 5 hours of approved peer review continuing education programs as directed by management.
Benefits
- Medical and prescription drug coverage
- Dental and vision insurance
- Short- and long-term disability protection
- Paid vacation and personal time off
- 401(k) savings plan with company match
- Life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
