Dunkin' Shift Manager

Dufry•Hudson, OH

3d•$20•Onsite

About The Position

Grow With Us at Charleston International Airport! Hudson is North America's leading travel retailer. For over 30 years, we've been meeting the needs and desires of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. Hourly Pay Rate: $20.26 + Quarterly Bonus!

Requirements

Ability to manage and help plan daily activities with Leadership
At least one year of experience as a F&B or Quick Service Supervisor.
Must be flexible to work a variety of shifts, including openings, peak hours, and closings.
Approachable and interactive leadership qualities
Ability to work in a fast-paced environment
Strong time-management and multitasking skills

Responsibilities

Whipping up delicious food and beverages to meet Dunkin’ standards and delivering exceptional service to our guests.
Support management with all Dunkin’ operations; One Full Service and one Kiosk.
Oversee store opening, closing, and shift transitions.
Food handling and preparing beverages in a high-volume environment.
Manage cash handling tasks, including register checks, end-of-shift reconciliations, voids, and deposits.
Ensure staff arrive on time, in proper uniform and report any tardiness or absences to management.
Ensure customers are greeted promptly and served by well-trained team members.
Efficiently manage customer lines and maintain a positive in-store experience.
Assist customers with menu inquiries and provide store navigation support.
Train new employees and provide ongoing coaching and development to the team.
Assign daily tasks to crew members and communicate sales goals.
Maintain strong product knowledge and stock replenishment.
Uphold housekeeping standards, including dusting, sweeping, mopping, etc...
Stay vigilant to prevent theft and enforce policies to minimize internal shrinkage.