Duct Cleaning Technician / Maintenance Technician Trainee
About The Position
Marshall’s Specialty Services is seeking a Duct Cleaning Technician / Maintenance Technician Trainee to assist in providing maintenance on residential heating and air conditioning systems according to company standards, ensuring a high-quality customer experience. This role is ideal for someone who takes pride in hands-on work in the field, brings a strong work ethic, and enjoys helping people. The company culture is built on quality, teamwork, and integrity. This is a full-time, non-exempt position with normal business hours Monday through Friday, 7:30 am to 5:00 pm, though extended hours and weekend work may be required. Marshall's has been serving Lane County since 1948, specializing in HVAC, insulation, spray foam, and fireplaces.
Requirements
- Must pass drug and background screens.
- Valid driver’s license and insurable through the company insurance carrier.
- High school diploma or GED.
- Able to communicate clearly in English both verbally and in writing.
- Ability to work with tools used in the job in a safe manner.
Nice To Haves
- Acquire EPA Certification within 90 days of hire.
Responsibilities
- Complete Duct Cleaning training program.
- Perform thorough cleaning of HVAC ductwork, vents, and air handling units using appropriate tools and techniques.
- Stage job site to protect floors, walls, doors, and furniture from hoses and equipment.
- Inspect duct systems for debris buildup, mold, damage, or inefficiencies.
- Operate vacuum systems, air compressors, rotary brushes, and other duct cleaning equipment.
- Safely remove, clean, and reinstall registers, grilles, and access panels.
- Fog and sanitize ductwork as approved by Customer.
- Document work completed, including before-and-after photos, and report any issues or needed repairs to Service Manager.
- Provide excellent customer service, explaining services and answering customer questions when on-site.
- Follow safety procedures and maintain a clean work environment.
- Assist with other HVAC maintenance or support tasks as needed.
- Complete Preventative Maintenance Training Program.
- Perform thorough cleaning and preventative maintenance of HVAC systems and equipment.
- Maintain professional appearance and attitude at all times.
- Arrive at the job site at scheduled time and location as dispatched.
- Relocate from one job site to another job site as dispatched during the workday.
- Report to the Service Coordinator when arriving and leaving job site.
- Operate company vehicle safely, obeying all traffic laws.
- Follow instructions from supervisor and/or dispatcher and carry out work in a timely manner.
- Report issues with tools or vehicles promptly to Service Manager.
- Report problems with customers to Manager or Service Coordinate immediately.
- Document work with written notes and photos in software program.
- Complete all service-related forms accurately.
- Communicate with customers and collect C.O.D. on service visits as directed.
- Gather information about equipment replacement needs per Service Referral process.
- Inform and educate customers about the benefits of preventative maintenance.
- Inform and educate customers on additional products or services available.
- Develop basic knowledge of electrical refrigeration principles.
- Develop basic knowledge of service tools and testing devices.
- Develop brazing skills.
- Develop customer service skills.
- Perform filter changes unassisted.
- Acquire EPA Certification within 90 days of hire.
- Attend assigned training and meet training requirements as set by the company.
- Other duties as assigned.
Benefits
- Medical, dental, and vision insurance, with the base employee plan fully covered by Marshall’s
- Additional options like FSA/HSA, group life & AD&D, accident, and critical illness insurance
- 401(k)/Roth retirement plan with up to a 4% company match
- Vacation pay, sick pay and 6 paid annual holidays with an additional personal holiday you choose each year
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
