Dual Rate Main Banker/Cage Shift Supervisor (Full Time)
About The Position
This is a dual position as a Cage Shift Supervisor and Main Banker. As Cage Shift Supervisor, responsible and accountable for the operations of the cage activities during a shift. As Main Banker, will perform cage cash transaction. The role requires adherence to all aspects of the Anti-Money Laundering (AML) Program and its regulations, including Title 31 Cash Transactions, Suspicious Activity Reporting, and Customer Identification requirements. The position involves maintaining security and accountability of company funds, supervising cage cashiers, providing an orderly and positive working environment, conducting investigations of variances, handling customer complaints, and monitoring team member performance. The Main Banker duties include exchanging cash for chips and vice versa, verifying and preparing banks, performing cashier exchanges, preparing deposits, performing slot hopper fills, performing table games fills and credits, receiving money from financial institutions, processing soft count transactions, paying out jackpot winners, potentially preparing W-2Gs, verifying Jackpot Payout Slips, and maintaining accountability of the Marker Bank. Excellent guest service is expected in both capacities, along with compliance with all applicable ACCRS and SRC System of Internal Controls, Standard Operating Procedures, and Tribal Regulations.
Requirements
- High school diploma or G.E.D.
- 2 years related experience and/or training; or equivalent combination of education and experience in high volume cash operations; or equivalent combination of education and experience.
- Proficient in using the Ten Key Adding Machine.
- Must have a professional demeanor and be able to communicate well with the public.
- Must be able to communicate in English.
- Must be able to work in an intense and fast paced environment where a high degree of concentration is necessary to perform required job duties.
- Must comply with all applicable ACCRS and SRC System of Internal Controls, Standard Operating Procedures and all Tribal Regulations.
Nice To Haves
- Must be able to work in a window when necessary.
Responsibilities
- Maintain security and accountability of company funds located in cage during designated assignment to include training of cage team members.
- Supervise cage cashiers.
- Provide orderly and positive working environment.
- Conduct investigations of variances (over/shorts) that may occur on shift and follow up with paperwork.
- Handle customer complaints and inquires.
- Monitor team member performance; ensuring adherence to casino policies and procedures.
- Provide excellent guest service to both guest and internal clients.
- Exchange cash for chips and chips for cash.
- Verify and prepare all Floor Cashier and Food and Beverage banks.
- Perform cashier exchanges for cashiers.
- Prepare deposits.
- Performs Slot hopper fills.
- Performs Table Games fills and credits.
- Receive money from bank institution.
- Take in and post cash and chips from soft count.
- Pay out Poker, Slot or other jackpot winners, when necessary.
- May prepare W-2G’s for all winnings over $1,199.00.
- Check and verify Jackpot Payout Slips for completion.
- Maintains accountability of Marker Bank.
Benefits
- Competitive Hourly Rate + Tips
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
