Dual General Manager of Courtyard by Marriott and The Box Elder Events Center
About The Position
Join the team at the Box Elder Events Center and Courtyard by Marriott in Box Elder, SD, where you'll find numerous reasons to make us your workplace of choice. At the Box Elder Events Center, be part of an exciting new venue, contributing to its success from the ground up. Experience a wide variety of events, providing dynamic and engaging work experiences. Discover opportunities for development and growth across various job lines. Enjoy schedule flexibility, ranging from on-call positions to full-time roles. Become part of a seasoned team of industry professionals. At the Courtyard by Marriott, indulge in unparalleled relaxation and refreshment. Take rejuvenating breaks in our expansive employee break room and stay energized with unlimited complimentary soda. Indulge in gourmet experiences with exclusive discounts at our Bistro restaurant. Thrive in a team-focused atmosphere. Experience the pride of working in Box Elder’s newest gem, boasting contemporary design and cutting-edge amenities. Enjoy direct access to the exciting new event center, The Box. Achieve your wellness goals with access to our extensive gym. Explore diverse career paths across various departments. Backed by LIV Hospitality, you'll thrive in your role with our comprehensive support and exclusive perks. At the Box Elder Events Center and Courtyard by Marriott, you'll find more than just a job—you'll discover a vibrant and dynamic work environment filled with opportunities for growth, flexibility, and collaboration. Join us and become part of our dedicated team today.
Requirements
- Minimum of 3–5 years of progressive leadership experience in hotel, resort, event venue, or hospitality management, or comparable leadership experience at a similar level in a related industry.
- Demonstrated success leading multiple departments and revenue centers.
- Strong financial acumen including budgeting, forecasting, labor management, and profit optimization.
- Experience managing large-scale events, banquets, conferences, and group business.
- Proven ability to lead teams, manage change, and drive organizational performance.
- Excellent communication, leadership, problem-solving, and organizational skills.
Responsibilities
- Provide strategic direction across both properties; recruit, coach, develop, and retain high-performing leaders and associates; conduct leadership meetings, performance evaluations, and succession planning; and foster a culture of accountability, teamwork, engagement, and service excellence by modeling and embedding the 4 E’s of Leadership: Energy, demonstrating a strong bias for action and embracing change; Energize, bringing positive energy and inspiring the team; Edge, making clear and timely “yes” or “no” decisions; and Execution, following through and consistently delivering results.
- Maintain full profit-and-loss responsibility; monitor revenue, labor, expenses, and profitability; identify opportunities to increase NOI, productivity, and operational efficiency; and consistently achieve financial goals and business objectives.
- Oversee all hotel departments, ensure compliance with brand standards and operating procedures, maintain inspection readiness, monitor guest satisfaction, and lead prompt and effective guest recovery.
- Oversee banquets, tournaments, meetings, concerts, trade shows, weddings, and special events; ensure exceptional execution and venue readiness; maximize event revenue with sales teams; and use event results to drive continuous improvement.
- Provide comprehensive oversight of all food and beverage operations across the hotel and event center, including restaurant, bars, banquets, catering, concessions, training, quality assurance, sanitation, liquor licensing, health-code compliance, and responsible alcohol service; partner with culinary and service leaders to deliver consistent product quality and exceptional guest experiences; and drive revenue growth, profitability, operational efficiency, and continuous improvement across every outlet and event.
- Partner with sales, marketing, and revenue management to grow occupancy, ADR, RevPAR, event bookings, group and corporate business, ancillary revenue, and community partnerships while adapting strategies to market trends.
- Champion a world-class experience across both businesses by setting and reinforcing standards for service excellence, cleanliness, safety, responsiveness, brand compliance, guest recovery, brand standards, and inspection readiness; monitoring feedback; and ensuring teams consistently create memorable experiences.
- Maintain hotel and event center facilities to exceptional standards; lead safety, risk management, emergency preparedness, and regulatory compliance efforts; and partner with maintenance leadership on preventative maintenance and capital improvement plans.
Benefits
- Health / dental / vision / life
- 401k plan with 3% match after one year of employment
- Company-wide discounts on hotel rooms and restaurants
- Hotel Discounts: Enjoy reduced rates at LIV properties for your travels.
- Dining Deals: Get discounts on food and beverages at our outlets.
- WaTiki® Waterpark Passes: Enjoy family passes for WaTiki® Indoor Waterpark.
- Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks.
- Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access.
- AJ's Wicked Salon & Spa: Enjoy 10% off products and services.
- Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort.
- Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe.
- Development and Growth Opportunities
- Flexible Scheduling
- Unlimited complimentary soda
- Exclusive discounts at our Bistro restaurant
- Access to our extensive gym
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
