Dual Chief Engineer

Marriott•Boston, MA

9d•$116,000 - $154,000

About The Position

The Dual Chief Engineer manages engineering and maintenance operations, including the building, grounds, and physical plant, with particular attention to safety, security, and asset protection. The role is accountable for budgets, capital expenditure projects, preventive maintenance, and energy conservation, and is responsible for maintaining regulatory requirements. The position leads the emergency response team for facility issues and supervises Engineering in the absence of the Director of Engineering. The role oversees physical plant systems and equipment, maintains operational effectiveness and safety, manages room maintenance and departmental expenses, and supervises daily Engineering operations. It also supports property standards, guest service, profitability, and human resources activities, including employee feedback, recognition, fair treatment, emergency-procedure readiness, and compliance with facility regulations and safety standards.

Requirements

High school diploma or GED and four years of experience in engineering and maintenance or a related professional area, plus technical training in HVAC-R, electrical, or plumbing; alternatively, a two-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or a related major, two years of relevant experience, and technical training in HVAC-R, electrical, or plumbing.

Responsibilities

Supervise Engineering in the absence of the Director of Engineering.
Assist in managing the physical plant, including equipment, refrigeration, HVAC, plumbing, water treatment, electrical, and life safety systems.
Maintain and operate equipment for optimum effectiveness, efficiency, and safety.
Establish and manage an effective rooms maintenance program.
Ensure compliance with Engineering departmental policies, standards, and procedures.
Manage controllable departmental expenses to achieve or exceed budgeted goals.
Select and order or purchase equipment, supplies, and furnishings.
Inspect and evaluate facility conditions to determine required work.
Recommend or arrange painting, repair work, renovations, and replacement of furnishings and equipment.
Supervise day-to-day Engineering operations.
Maintain accurate logs and records as required.
Assist with planning, scheduling, and evaluating preventive maintenance programs.
Handle guest problems and complaints effectively.
Empower employees to provide excellent customer service and model hospitality that creates a positive atmosphere for guest relations.
Help establish priorities for total property maintenance needs.
Ensure ongoing communication about business objectives, expectations, and exemplary performance across areas of responsibility.
Celebrate successes and publicly recognize team members’ contributions.
Establish and maintain open, collaborative employee relationships and ensure fair and equitable treatment.
Work to improve service performance and provide feedback based on observed service behaviors.
Supervise employees’ ability to execute departmental and property emergency procedures.
Review employee satisfaction results, identify and address employee concerns, and solicit employee feedback.
Help ensure compliance with facility regulations and safety standards.
Ensure disciplinary procedures and documentation comply with Standard and Local Operating Procedures and support the Peer Review Process.
Ensure property policies are administered fairly and consistently.
Lead the emergency response team for facility issues.
Manage capital expenditure projects and energy conservation.