DTS Pharmacy Systems Manager

Yale New Haven Health•Stratford, CT

9h•Onsite

About The Position

Under limited supervision, delegates work to team members while creating timelines and project plans to ensure work is completed on time. Participates in strategic business planning, needs analysis, staffing and business risk assessment; involved in process design; and consults with clients on how to best support their area through the effective use of technology. Participates in senior level management discussions; advises senior level operational team on information requirements and uses of data in decision making. Leads process design, understands, adheres to, administers and enforces policies, procedures, guidelines and technical specifications.

Requirements

Bachelor's degree in a technology related field required.
5-7 years of progressive, relevant experience (healthcare or IT) required.
Minimum of one year in an IT management position.
Participation on multidisciplinary, high-performance work teams/groups; successful development and implementation of new technology and processes; staffing roadmaps; competency in project management and effective management of resources in the execution of multiple projects, proven initiative, good judgment, and ability to achieve results, Ability to work independently with minimal supervision, Excellent interpersonal skills and written and verbal communications skills. Proven customer service orientation.
Requires excellent analytical problem-solving skills; requires tact and diplomacy in dealing with staff and user needs.

Nice To Haves

one year in an IT management position, preferred.

Responsibilities

Develops, and/or supervises the development of, and implements project plans, and schedules for large, complex, cross departmental projects. Tracks and reports on project status. Monitors and reports performance statistics against team and individual goals.
Independently researches and recommends emerging technologies that support customer service needs and business objectives. Provides recommendations that include funding requirements, impact analysis, cost/benefit analysis and life-cycle forecasting.
Ensures projects are in compliance with technical, departmental and operational policies.
Communicates effectively with team members, end-users, vendors, managers and executives both orally and in writing.
Facilitates discussions and provides strategic, tactical direction to team members and clients.
Effectively facilitates business needs assessments with customers, staff and project leads as required.
Interfaces and coordinates projects with outside vendors and various business partners as required.
Responsible for developing presentations and/or reviewing presentations created by staff for clients.
Proactively and effectively anticipates and responds to the needs of clients.
Creates, fosters and maintains a team oriented and cooperative environment focused on customer service.
Ability to supervise and mentor team members through the client solution process.
Involved in the interview and selection of employees to fill position vacancies.
Assesses employee performance and conducts performance reviews for staff supervised.
Delegates work to team members and creates or reviews timelines and project plans to ensure work is completed in an effective manner and on time.
Sets a technical vision that improves the efficiency and effectiveness of the organization.
Serves as a resource to the IS
System wide staff integration plans and new acquisition integration templates; strategic acquisition application planning; Managing to budget and completing need forecasts; Staff development and team roadmaps; Triaging and ensuring fulfillment of appropriate data and data analysis requests to facilitate YNHHS integration, financial / business application and Output Solutions projects; Managing the work activities of staff; Managing Department and intra-departmental projects as needed.
Lead initiatives toward the greater ITS team's success in the support of the YNHHS mission.