DTH FT Technician -Minneapolis, MN

NRG Energy•Minneapolis, MN

5d•Onsite

About The Position

Direct to Home Pros provide expert-level installation and services, while delivering the highest caliber of customer service. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for — peace of mind. Earn piece rate pay and enjoy an unlimited commission plan. Become an expert on smart home technology by training on industry-leading products. Manage inventory and assets with a business owner mentality. Install, service, and troubleshoot cutting-edge smart home technology in customer homes. Create solutions to protect and simplify customers’ lives. Conduct routine maintenance and inventory of company products and equipment. Explain and provide detailed system capabilities and operational instructions to various customers. Control your own income by providing opportunities for customers to purchase additional products and services. Leverage service and installation appointments into leads and revenue.

Requirements

A valid driver’s license, a good driving record, and reliable transportation
Ability to successfully pass post-offer background investigation and licensing requirements per applicable law
Must live within a 20-mile radius of the city.
Lift and carry up to 45 lbs.
Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics.
Comfortable bending, kneeling, and standing for extended periods.
Field Service technicians will conduct a safety analysis of every home to ensure a safe workplace for the technician and the customers.

Nice To Haves

Experience in retail, B2C sales, insurance, or service-based sales is a major plus.
Experience in cable/satellite install, pest control, construction, or solar is helpful but not required.

Responsibilities

Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
Create solutions to protect and simplify customers’ lives.
Conduct routine maintenance and inventory of company products and equipment.
Explain and provide detailed system capabilities and operational instructions to various customers.
Control your own income by providing opportunities for customers to purchase additional products and services.
Leverage service and installation appointments into leads and revenue.
Manage inventory and assets with a business owner mentality.