DSUS Site Manager

Daifuku•Windsor Locks, CT

11d•Onsite

About The Position

This position is responsible for the business, financial and customer service activities of the site. Responsibilities include managing business decisions, financial reporting, accounts payable, accounts receivable, general ledger, capital expenditures, and payroll. The role also involves assisting in budget preparation, establishing priorities, long-term planning, and directing work methods to meet company goals. The Site Manager must manage customer contracts, operational and administrative activities, personnel assignments, performance evaluations, hiring, and career development. They serve as the company's representative, conducting regular relationship meetings with contract customers to ensure satisfaction and quality, and to foster future sales. This includes managing multiple relationships at the corporate level. The role requires conducting monthly staff meetings, motivating employees, maintaining morale, and ensuring timely employee reviews and adherence to training programs. The Site Manager is responsible for monitoring the company's Quality program, ensuring compliance with safety laws and regulations (OSHA, state, local), and coordinating safety matters. Maintaining site morale and customer satisfaction by keeping the customer and company interests in mind is crucial. Additional duties may be assigned by management. The ability to work a flexible schedule is also required.

Requirements

Minimum 4 year college degree in a business-related discipline and/or 4 years’ equivalent work experience in a related field. (May be superseded by higher contract requirements)
Must be able to read, write, speak and understand English.
Ability to accept responsibility and account for his/her actions and results.
Ability to use thinking and reasoning to solve a problem.
Ability to take care of customer needs while following company procedures.
Ability to demonstrate conduct conforming to a set of values and accepted standards.
Ability to focus on a goal and obtain a pre-determined result.
Ability to formulate a sound decision using the available information.
Ability to effectively build relationships with customers and co-workers.
Possess the trait of being organized or following a systematic method of performing a task.
Ability to work with people regardless of race, gender, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, veteran status, medical condition or job type.
Ability to get along well with a variety of personalities and individuals.
Ability to manage resources to complete job assignment.
Ability to identify and correct conditions that affect employee safety.
Ability to be truthful and be seen as credible in the workplace.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to work under pressure with time constraints.
Ability to complete assigned training in a timely manner.
Microsoft Office Suite (Word, Excel, Power Point), E-Mail, scanning and copying equipment.
Must have and maintain a valid driver’s license and be insurable under the Company’s insurance policy
Must be able to comply with the ELS Drug and Alcohol policy.
Must be able obtain and maintain an Airport Security badge

Nice To Haves

Possess OSHA 10 or 30 certification
Documented evidence of Project management or Organizational Development Experience
Minimum 4 years leadership experience
Minimum 4 years’ experience in a service industry
Minimum 4 years’ experience in preparing and managing budgets
Combined 6 years’ experience in above three areas if minimum 4 years in any one cannot be met.
Supervisory experience in an Airport environment

Responsibilities

Reviewing accuracy of financial reporting, accounts payable, accounts receivable, general ledger, capital expenditures, payroll and other financial activities necessary to maintain financial overview of the location.
Assisting in the preparation of the annual budget.
Establishing priorities and long term planning in order to establish goals which support the Company’s strategy and vision; directs and modifies, as required, the work methods and processes to meet these goals.
Manage and adhere to the customer contract.
Manage operational and administrative activities of the site, including all work assignments of personnel, performance evaluations, hiring requirements, career development of all technical and office personnel.
Serves as Company’s representative at the site.
Conducts relationship meetings with contract customers on a regular basis to ensure a high level of customer satisfaction and quality standards are being rendered and the prospects for future sales.
Manage multiple relationships in a contract customer base, to include the corporate level.
Ensures an agenda is complete and either conducts the meeting or assigns someone to conduct monthly staff meetings.
Motivate employees and maintain employee morale which includes timely completion of employee reviews.
Responsible for adherence to Company training programs.
Monitor the Company’s Quality program in the station and ensure conformity and implementation of standards.
Ensure compliance with applicable OSHA, state, local, and Company safety laws, regulations, policies, and procedures on site and at any remote job site.
Coordination of safety matters with Company Safety Officer.
Assignment of a Site Safety Representative.
Maintain site morale and customer satisfaction by keeping the customer in mind and by keeping the interests of the company at heart.
Perform additional duties/assignments that may be required by management from time to time.