DSP Lead (OGH) Posting (EG - March 2026)

Quest Inc.•Apopka, FL

2d•$18 - $18•Onsite

About The Position

Quest Inc. makes a difference in the lives of nearly 600 people each day. For over 60 years, Quest has supported Central Floridians with developmental and intellectual disabilities by offering choices and opportunities to live, learn, work and play. Quest offers a wide range of services and support for individuals with developmental and intellectual disabilities. Our company can be a valuable resource by providing a safe place to call home, quality long term care, education, therapy and early intervention services for children, employment for youth and adults and a place for retreat and respite. Quest’s mission, through quality and innovation, is to build communities where people with disabilities achieve their goals. Each Quest team member plays an important role in providing the individuals we serve with superior service, care, and support.

Requirements

High school diploma and must be 21 years or older required
1 year experience working with individuals who have developmental disabilities or working in an intensive behavior, psychiatric, nursing home or childcare setting required OR/ College, vocational or technical training equal to 30 semester hours, 45 quarter hours or 720 classroom hours can be substituted for required experience
Florida Driver’s License with no more than two moving violations in the past three years
Able to work in the US and not require Visa Sponsorship from our company now or in the future
Read, write, and comprehend English
Perform physical requirements associated with transferring/positioning individuals, implementation of behavioral crisis management and lifting/carrying up to 50lbs.
Complete basic tasks on the computer
Effectively work as part of a team
Manage time effectively by prioritizing tasks
Complete tasks and responsibilities with minimal supervision
Provide positive leadership by modeling desired behaviors
Effectively manage and report crisis situations
Provide effective oversight/supervision to staff and ensure adherence to all policies, procedures, and regulations

Nice To Haves

Supervisory experience preferred

Responsibilities

Successfully complete Driving and Vehicle Safety class offered through Quest and obtain approval to operate large capacity vehicles (10-12 passenger vans and wheelchair busses). Comply with all DOT regulations and local laws relating to operation of a vehicle. Drive large capacity vehicles to provide transportation to individuals living in the home to/from training center, medical appointments, home visits, and any community outing
Successfully complete medication administration course and maintain current validation certificate. Comply with all 65G-7 regulations and Quest procedures related to medication administration. Administer prescribed medications, monitor self-administrations of medications, follow protocol for disposal of medications, maintain medication count, and communicate with pharmacy as needed
Treat all people with dignity and respect, ensuring all personal rights are met including communicating in a friendly and professional manner with all people, including individuals in the home, coworkers, visitors, and customers
Implement active treatment, training programs, and service goals including, but not limited to areas of self-help, daily living, social skills, leisure activities, and community inclusion for all individuals in the home
Implement behavior reduction & management programs as directed by the Board-Certified Behavior Analyst, collecting appropriate data, and documenting all procedures
Maintain certification as a practitioner of Professional Crisis Management and correctly implement PCM during behavioral crises
Document all required information pertaining to behavior, programs, leisure activities, health status, personal care needs, and other communication applicable to individuals in the home. Complete all required documentation accurately and in a timely manner
Provide positive social and leisure interaction to all individuals in the home regularly throughout the day
Safely lift, transfer, and reposition all individuals in the home as needed. Use proper body mechanics and correct physical management techniques to reduce risk of injury to self or others
Ensure safety for individuals in the home during mealtimes. Follow correct procedures for each individual, including but not limited to, preparation of food, diet textures, dietary restrictions, adaptive mealtime equipment, and feeding assistance
Aid with personal care for all individuals in the home as needed including, but not limited to, toileting, bathing, dressing, and hygiene needs
Monitor and report any issues related to the personal care and medical needs of people in the home as well as any needs for wheelchairs or adaptive equipment
Offer choices for all individuals in the home throughout the day, encouraging as much independence as possible
Complete housekeeping duties daily to ensure a safe and clean environment. This includes but is not limited to washing dishes, changing, and making beds, laundry, taking out trash, cleaning bathrooms and kitchens, mopping, and sweeping
Observe health and/or safety issues, both for individual(s) or in the environment. Take appropriate action to correct or report the issues
Report all incidents of suspected abuse, neglect, or exploitation to the Abuse Hotline (1-800-96-ABUSE)
Follow all emergency procedures during a drill or emergency
Ensure adequate supervision of individuals in the home. This may include staying past regularly scheduled hours until staff arrive for the next shift or back-up staffing is arranged
Report to work during inclement weather to ensure adequate supervision and care of all individuals in the home. This may include sheltering in place during a hurricane
Provide direct supervision, support, and feedback regarding performance to all DSP1’s
Collaborate with the Program Director/Program Manager on the performance evaluation of DSP’s and recommend or participate in the positive direction process as appropriate
Assist the Program Director/Program Manager in maintaining the appropriate staffing ratio through staff scheduling
Assist in the onboarding process of new employees through training and modeling
Assist the Program Director/Program Manager in all areas of the support plan process
Participate and assist in the assessment and development of programs to enhance and increase each person’s independence
Ensure all required reports/documents are completed on time and complete documentation audits to ensure compliance in the areas of safety, transportation/vans, central files, and daily communication logs
Input purchase orders and monthly attendance within the accounting software system
Attend all required trainings and monthly staff meetings
Follows all Quest policies and procedures
Completes other projects and duties as assigned

Benefits

medical, dental, and vision insurance
accident insurance
life and disability insurance
prescription drug insurance
flexible spending accounts
401(K) with company match
Paid Time Off (PTO)
Employee Assistance Program (EAP)
DayForce Wallet (on demand pay)
great discounts on theme parks, attractions and shows, hotels, flights, rental cars, concerts, sports, and live events, movie tickets, electronics and much more