DSHS ESA DDS Adjudicator 4

State of Washington • Multiple Locations Statewide, WA

11d • Remote

About The Position

The Division of Disability Determination Services (DDDS) supports the citizens of Washington by making disability determinations for SSA and the State. A division within DSHS’s Economic Services Administration, DDDS staff are Washington State employees whose work is funded and directed by SSA. Together with SSA and DSHS, we serve the public by providing an avenue to medical and financial resources. As an Adjudicator 4, Lead, within the Division of Disability Determination Services, you will play a pivotal role in assisting the unit supervisor with work assignments, monitoring, mentoring, and providing technical assistance to adjudicators. You will carry a partial caseload of disability claims and independently mentor and coach adjudicators on the Social Security disability program, policy, and technical aspects of claims adjudication. You will collaborate with other Leads to provide comprehensive Desk Coverage to ensure continuity of services to our customers when adjudicators are on leave. This position is telework eligible, and applicants can be located statewide.

Requirements

• Bachelor's degree OR Professional experience working with disability, medical or insurance claims adjudication or investigation, health care, unemployment, workers compensation, social services, or related field will substitute, year for year, for education.
• Three years of recent experience as an adjudicator of Social Security Disability Insurance.
• Must have successful experience adjudicating all claim types.
• Recent years of experience must be gained within four years of application.
• Excellent working knowledge of Social Security policies and procedures
• Ability to rapidly review and analyze Social Security claims for sufficient supporting documentation and correct decisions
• Proven case management skills in both timeliness and accuracy
• Ability to communicate complex issues both verbally and in writing
• Ability to provide successful coaching, mentoring, and training of staff
• Ability to maintain effective working relationships with all levels of staff and contractors
• Able to learn and understand the language and concepts of our DEI culture and commit to being a part of creating and maintaining a diverse, equitable, respectful, and inclusive workplace.
• Demonstrate a commitment to growth, learning and self-awareness when provided training and opportunities to participate in improving our work environment.
• Participate and behave in a manner that creates trust and builds working relationships, promoting teamwork and collaboration in the work environment.
• Demonstrate the understanding that all people are valued; contribute to an equitable, inclusive, and respectful environment when working with members of the group, team, organization, or community.
• Commit to being an active participant in continually evaluating and improving strategies that promote equity and inclusion in our organization.

Responsibilities

• Monitor performance of staff assigned to the unit and assist the supervisor to determine training needs
• Provide technical assistance concerning the interpretation of medical and program policies
• Develop and coordinate caseload management plans for lower-level adjudicator staff
• Provide desk coverage for adjudicators on leave
• Act in the supervisor's absence, attending supervisor meetings, reporting to management, and leading unit meetings
• Advise adjudicators on appropriate medical and vocational development and decision policy
• Mentor and assist trainees through steps of the in-training plan
• Participate in developing and maintaining appropriate and consistent statewide policies, procedures, and standards

Benefits

• Employees driving on state business must have a valid driver's license.
• Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level