DSHS DDA Referral and Authorization Case Manager

State of Washington • Multiple Locations - Eastern Washington, WA

3d • Hybrid

About The Position

Developmental Disabilities Case/Resource Manager If you are devoted to serving those with developmental disabilities, consider this exciting opportunity. The Developmental Disabilities Administration (DDA) is hiring a Health-Related Social Needs Referral and Authorization Case Manager to work within our region 1 area. Counties Covered in Region 1 Adams , Asotin , Benton , Chelan , Douglas , Grant , Ferry , Garfield , Lincoln , Okanogan , Pend Oreille , Spokane , Stevens , and Whitman . This project position, expected to last through 30 June 2028, is working closely with the Health Care Authority (HCA) to administer the array of innovative new Health-Related Social Needs (HRSN) services and supports to include medically tailored meals, food and vegetable prescriptions, pantry restocking, air conditioners and installation for high-risk clients with access to cooling, pest eradication services, displacement housing funding, hoarding remediation, and caregiver respite services. The scope of clients HRSN services are available to include all Apple Health eligible clients when deemed medically appropriate using clinical and other health-related social needs.

Requirements

• A Bachelor's degree in social sciences, social services, human services, behavioral sciences or an allied field and two years of experience providing social services to people with intellectual or developmental disabilities.
• Or six years of experience in providing social services to people with intellectual or developmental disabilities.
• Or Satisfactory completion of 12 months as a Case Resource Manager Trainee.
• Or Equivalent experience/education
• Graduate training in the areas listed above will substitute, year for year, for one year of the experience providing social services to people with developmental disabilities.

Nice To Haves

• Possess basic computer skills, including use of e-mail, basic software, data entry, and internet access
• Working knowledge of the Developmental Disabilities Community Services Division residential and county service guidelines, RCWs, WACs, and policies/procedures
• Ability to safeguard sensitive and confidential information and documents, and maintain confidentiality regarding client information, yet identify issues of a serious and/or sensitive nature that need to be reported to the supervisor
• Able to prioritize and organize work in a fast-paced work environment
• Demonstrate sensitivity to cultural diversity
• A Certified interpreter allows for a 5% pay increase but is not required

Responsibilities

• Conduct functional and financial HRSN assessments using the department’s Comprehensive Assessment Reporting and Evaluation (CARE Web) to determine level of care and eligibility for the HRSN
• The HRSN assessment will be completed meeting the quality standards set forth in the Long-Term Care Manual
• Complete initial client assessments and person-centered service plans in CARE within established timelines as required for caseload and according to WAC and send appropriate notices to client and representative
• Identify support needs of clients of DDCS and plan for and authorize payment for appropriate services
• Obtain translation and interpretation services for clients and families when needed or requested
• Based on assessed needs, refer individuals to appropriate DDCS services, other department services, and community programs/resources
• Identify clients or families in crisis and make emergent referrals to appropriate authorities, department/administration services, state plan services, or local community resources

Benefits

• The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work.
• It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS.
• We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level