Sales Associate / Customer Service Representative

Drybar Shops • King of Prussia, PA

8d • Onsite

About The Position

Drybar is a blow dry-only bar focused on providing exceptional blowouts. We are seeking enthusiastic retail sales associates to deliver excellent customer service and promote our services and products. This role involves greeting clients, providing information on products and memberships, booking appointments, and maintaining a welcoming salon environment. The position is with an independently owned and operated franchise location.

Requirements

• Sales and customer service oriented
• Results oriented and metrics driven
• Basic computer skills
• Ability to multitask
• Must be outgoing, positive, cheerful, engaging, energetic, and resourceful
• Strong verbal and written communications skills
• Possess strong interpersonal skills to communicate with confidence
• Must be an excellent organizer and problem solver with strong project management skills
• Ability to function well in a high-paced and at times stressful environment
• Must be able to work flexible days and hours; including nights, weekends, and holidays
• At least one years sales and customer service experience

Nice To Haves

• Booker experience a plus
• High school diploma or equivalent preferred

Responsibilities

• Promoting and selling memberships, gift cards, and retail products to guests
• Consistently creates a friendly environment for guests by welcoming and assisting as well as quickly responding to customer questions and needs
• Answers phone calls, book appointments, and enthusiastically greeting guests
• Assist in administrative tasks including filing and data entry of guests records and surveys
• Prepare guest records for treatments
• Participate in special events to promote the salon
• Maintains cleaning, organizing, and maintenance of lobby and spa public areas as well as assist in maintaining in-house linens
• Maintains quality service by enforcing organization standards
• Other duties as assigned

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED