Drug Test Technician

Fastest Labs•Secaucus, NJ

8d•Hybrid

About The Position

We are seeking a reliable, detail-oriented Drug Testing Technician to join our growing team in a dual-role position that combines hands-on specimen collection with administrative support. The ideal candidate is professional, personable, curious and accuracy-driven, with a strong commitment to customer service and continuous education. This part-time position is ideal for individuals needing weekday flexibility. Candidates must be able to travel due to client requirements mandating drug tests to be done at the site. This may be in New Jersey, but may also be in parts of New York City. Candidates should be able to reliably travel to, and from our lab as well as to clients. Some such on sites may occur after hours, particularly post-accident tests, which require rapid response. These on sites have a different pay rate from regular in-office hours.

Requirements

Reliable, detail-oriented
Professional, personable, curious and accuracy-driven
Strong commitment to customer service and continuous education
Able to complete the required training certifications within 2 weeks of hiring
Able and willing to conduct mobile and after-hours testing at our office and at client locations
Candidates should be able to reliably travel to, and from our lab as well as to clients.

Nice To Haves

Spanish-English Bilingual applicants
DOT certified applicants
Previous urgent care/medical experience

Responsibilities

Greet and assist clients with professionalism and care, ensuring a high level of customer service.
Handle incoming calls, respond to inquiries, and follow scripts to schedule appointments, persuade prospective clients, and answer employment inquiries.
Perform certified specimen collections, including urine, saliva, alcohol, fingernail, hair follicle, and DNA, following strict chain of custody protocols.
Conduct instant/rapid screening for urine and saliva specimens when required.
Accurately complete client documentation, chain of custody forms, and maintain organized business files.
Collect payments from clients and process transactions appropriately.
Report test results using client-approved protocols.
Conduct daily outbound sales calls and follow up on leads via phone, email, or written communication.
Monitor and maintain testing supplies, forms, and equipment.
Maintain a clean and professional office, reception, and testing environment.
Contribute positively to team culture and overall company success.