Drug Safety Coordinator

Cencora • Quebec, ON

5d • CA$39,936 - CA$67,496 • Remote

About The Position

This posting is intended to fill an existing vacancy for our Drug Safety Coordinator role. The Drug Safety Coordinator will be responsible for information management and pharmacovigilance, including receiving, scanning, and documenting clinical information in compliance with SOP/protocol and applicable legislation. This role involves direct interaction with internal and external clients to request additional information or clarification, reviewing patient information for accuracy, and attaching Post Infusion Reports to databases. The coordinator will also perform data entry into program-specific databases and the Quality Management System, sort and file incoming faxes and documents, assist with document translation, perform quality checks on adverse event reports, assist in literature search and review, and conduct reconciliation activities. Follow-up and clarification seeking activities are also key responsibilities to ensure the completeness of safety reports. The role may require standby/on-call duties.

Requirements

• Minimum college level education required
• Ability to communicate effectively both orally and in writing
• Effective interpersonal skills
• Effective organizational skills; ability to multitask
• Superior, proven attention to detail
• Ability to consistently meet deadlines
• Excellent problem-solving skills; ability to communicate and/or resolve issues effectively and efficiently
• Computer skills (including knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs)
• Good internet required for remote work

Nice To Haves

• A diploma or degree with a concentration in Life Sciences is a strong asset
• Knowledge of Pharmacovigilance industry is an asset
• Adaptability to change and to learn new skills as required
• Experience in the medical and/or pharmaceutical field(s), medical terminology is an asset
• Bilingual, English/French is a strong asset

Responsibilities

• Receive, scan and document all pertinent clinical information in compliance with SOP/protocol and applicable legislation
• Work directly with internal and external clients to request additional information or clarification as necessary
• Review patient information in database and ensure accurate documentation as per client needs
• Attach Post Infusion Reports to databases to ensure proper documentation for patient assistance and drug safety program needs
• Data entry into program specific databases and Quality Management System
• Sorting, filing and review of incoming faxes and documents
• Assist in processing translation of documents
• Perform quality check on adverse event reports as directed by the work instructions
• Assist in literature search and review activities
• Perform reconciliation activities with internal and external clients/partners
• Conduct follow-up and clarification seeking activities as required to ensure completeness of safety reports
• The Drug Safety Coordinator will also be assigned other duties and tasks as required from time to time
• May be required to be on standby/on call as part of this role

Benefits

• Cencora is committed to fair and accessible employment practices. When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree