Drug Product Operations Technician

Eurofins USA PSS Insourcing Solutions•Groton, CT

About The Position

The Technical Operations Support Technician provides hands-on support for R&D laboratory operations, focusing on equipment setup, material production support, equipment cleaning, and room readiness. The role helps maintain reliable laboratory execution by keeping equipment available, coordinating preventive maintenance, supporting installations and project work, and sustaining a safe, inspection-ready laboratory environment. The position is based within commuting distance of Groton, Connecticut, and works Monday through Friday, 8:00 AM to 5:00 PM. Overtime may be needed, and weekend or holiday work may be requested based on business needs.

Requirements

High school diploma or GED equivalent, plus experience working in a scientific laboratory or pharmaceutical manufacturing facility.
Hands-on technical, laboratory, manufacturing, maintenance, or equipment operations experience.
Ability to follow procedures, maintain accurate records, and work safely in an R&D laboratory environment.
Strong organization, communication, and coordination skills, with the ability to support multiple priorities.
Comfort working with and guiding lab users, vendors, facilities partners, and EHS contacts.
Authorization to work indefinitely in the United States without restriction or sponsorship.

Nice To Haves

Experience supporting pharmaceutical R&D, laboratory operations, GMP-adjacent environments, or pilot-scale equipment.
Familiarity with preventive maintenance coordination, vendor service support, equipment installation activities, and laboratory readiness expectations.
Skilled in Microsoft Office applications such as Outlook, Word, and Excel.
Familiarity with digital interfaces on scientific equipment and HMI navigation systems.

Responsibilities

Set up R&D drug product laboratory equipment for planned activities and support material production using laboratory-scale equipment, including tablet presses, granulators, blenders, mills, and film coaters.
Clean, turn over, and stage equipment and rooms daily or as needed to maintain operational readiness.
Provide first-line operational support for equipment uptime, troubleshooting coordination, user support, and laboratory response needs.
Coordinate preventive maintenance activities, vendor escorts, service scheduling, and maintenance follow-up.
Support capital projects, equipment installations and relocations, shutdown activities, and SAT/IQ/OQ readiness as needed.
Maintain laboratory ownership expectations, including inspections, audit readiness, Enablon actions, equipment records, and documentation support.
Support EHS expectations, hazard assessments, corrective actions, safety observations, inventory management, spare parts tracking, and administrative tasks.