DRUG-GEN MDSE/ASST DEPT LEADER GF

The Kroger Co.Cedar City, UT
Onsite

About The Position

This role focuses on creating an outstanding customer experience through exceptional service within the Drug/General Merchandise department. The position involves establishing and maintaining a safe and clean environment to encourage customer loyalty, achieving sales and profit goals, and upholding quality assurance standards. The leader will direct and supervise all functions, duties, and activities for the department, supporting daily operations. A key aspect of this role is embracing the Customer 1st strategy and motivating associates to deliver excellent customer service, while consistently demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

  • Experience in a leadership role within a retail environment.
  • Proven ability to drive sales and achieve profit goals.
  • Strong understanding of customer service principles.
  • Ability to maintain a safe and clean work environment.
  • Knowledge of quality assurance standards.
  • Skills in supervising and directing staff.
  • Commitment to demonstrating company core values.

Responsibilities

  • Create an outstanding customer experience through exceptional service.
  • Establish and maintain a safe and clean environment that encourages customers to return.
  • Achieve sales and profit goals established for the department.
  • Monitor and control all established quality assurance standards.
  • Direct and supervise all functions, duties, and activities for the Drug/GM department.
  • Support the day-to-day functions of Drug/GM operations.
  • Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
  • Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
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