Drop Team

Fort Sill Apache Companies • Lawton, OK

1d • Onsite

About The Position

The Drop Team Member is responsible for performing duties associated with collecting cash boxes from machines and table games, accurately counting and recording daily cash receipts, and preparing various reports. This role requires a positive attitude, adherence to core values, and the ability to provide exceptional service. The position involves maintaining records, solving problems, and complying with all applicable regulations and procedures.

Requirements

• High school diploma or GED
• Strong written and oral communication skills
• Ability to solve problems and deal with a variety of situations
• Ability to interpret a variety of instructions furnished in written, oral, or schedule form
• Regular attendance is required.
• Ensure compliance with all applicable regulations, laws, internal policies/procedures, and internal control protocols.
• Competency to follow detailed procedures and ensure accuracy in documentation and data; carefully monitor processes; concentrate on routine work details and organize and maintain a system of records
• Ability to clearly present information verbally and in writing; read and interpret complex information; actively listen and talk with guests and team members.
• Aptitude to stay informed of current industry trends; learn and apply new concepts and demonstrate career self-reliance; identify areas of opportunity and set and monitor self-development goals
• Demonstrate a high level of service delivery to ensure guest satisfaction; handle service failures and prioritize guest needs
• Capability to remain open-minded and change opinion based on new information; perform a wide variety of tasks and change focus quickly as demands change; manage transitions effectively from task to task; adapt to varying guest and team member needs
• Prepare for known problems or opportunities in advance; undertake additional responsibilities and respond to situations as they arise
• Ability to maintain high standards despite pressing deadlines; produce accurate work product; test new methods thoroughly; reinforce excellence as a fundamental priority
• Capable of using tact, maintaining confidences, and fostering an ethical work environment; giving proper credit to others, and handling situations honestly
• Ability to adapt behavior to others’ styles, interact with people who have different values, culture, or backgrounds, be of service to difficult people, optimize the benefits of having a diverse workforce
• Able to develop rapport with others and recognize their concerns and feelings; build and maintain long-term associations based on trust; help others
• Act in accordance with established guidelines; follow standard procedures in crisis situations; communicate and enforce organizational policies and procedures; recognize and constructively conform to written rules or practices
• Share due credit with team members; display team spirit, enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from fellow team members
• Ability to operate various types of equipment used in your department, for example personal computers, printers, copy machines, facsimile machines, and telephone
• Must pass a background check
• Must pass a drug-screening test
• Must obtain a gaming license

Nice To Haves

• Completion of technical school or an Associate of Applied Science degree
• Knowledge, skills, and abilities working with gaming devices and safety equipment

Responsibilities

• Perform duties associated with collecting the cash boxes from machines and table games
• Accurately count and record daily cash receipts from various revenue-producing venues
• Conduct all facets of the count, prepare the drop, verify documentation and currency bundling to the final reconciliation of totals, as well as any other related task
• Prepare various reports, reconciling all totals to the master summary; forward all information to appropriate individual(s)
• Maintain records, reports, and other required paperwork in the cashiering and count room division of the Finance Department
• Understand and comply with the Eye, Hi, Goodbye program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees