Driving Range Operations Assistant

Grand Canyon University•Phoenix, AZ

4d•Onsite

About The Position

Under the direction of the Driving Range Operations Manager, the Driving Range Operations Assistant has the responsibility of assisting in managing day-to-day driving range operations, event coordination, while ensuring superior guest service and satisfaction. All GCU employees are responsible for knowing and complying with the applicable constitution, bylaws, laws, policies, rules, regulations, and/or enforcement structures of and governing the National Collegiate Athletic Association (NCAA) and of the Western Athletic Conference, especially if this role is in frequent interaction with student athletes.

Requirements

Fundamental knowledge of the game of golf, golf facility operations and tournament operations.
Basic computer skills and working knowledge of Microsoft Office applications: MS Word and Excel.
Ability to be on your feet for long periods of time (approximately 50% of shift).
Supervise assistant pros and student workers.
Bachelor’s degree and minimum 2 years of experience in golf operations.
Minimum of 4 years’ experience in golf course operations.
Must be able to work a flexible schedule, which includes early mornings, evenings, weekends, and holidays if needed.
Must be available to work anytime within the hours of 5:00am-10:00 pm, any of the 7 days of the week (may be subject to change based on business need).
Must successfully pass a background check.

Responsibilities

Assisting in day-to-day operations of the Driving Range, including opening and closing procedures.
Managing the reservation system; establish and assist with daily scheduling.
Tracking and verifying all guests, and other charges necessary, and facilitating accurate recordkeeping.
Developing, maintaining, updating, and utilizing customer database.
Managing group events.
Establishing and maintaining responsibility for the cleanliness and appearance of the Driving Range, storage area and general seating areas.
Responsible for guest service.
Responsible for handling of money.
In absence of director, this person is responsible for day-to-day decisions.
Assisting with managing hours of driving range staff and student workers ensuring adequate coverage to ensure required service levels.
Assisting in training all driving range team members.
Other duties as assigned.